Tucson Subaru - Service Center

Darla was very helpful. She answered all of my questions happily and made sure I knew what I needed, as well as where to look for more information if I needed more help. Thanks a million, Darla! happily and made sure I knew what I needed, as well as where to look for more information if I needed more help. Thanks a million, Darla! More

Darla reached out to make sure we know everything about our new Subaru and all the technology in it. We really appreciate the information and support provided. Thanks! our new Subaru and all the technology in it. We really appreciate the information and support provided. Thanks! More

Brittney understood my problem and began the work on my car even though I did not have an appointment. I was very pleased with her. car even though I did not have an appointment. I was very pleased with her. More

Tucson Subaru is always professional, on time, and in safe in respect to protecting the customers and themselves from Covid-19. Great Job by service staff safe in respect to protecting the customers and themselves from Covid-19. Great Job by service staff More

Darla was more then helpful. She knows her stuff. She was very cordial and made sure I was comfortable with my car and it's apps. was very cordial and made sure I was comfortable with my car and it's apps. More

Monica went above and beyond my expectations. I brought my car in for a leaking tire and Bluetooth connectivity issues. Came to find out that not only was the sidewall ruined, but the other 3 tires were ju my car in for a leaking tire and Bluetooth connectivity issues. Came to find out that not only was the sidewall ruined, but the other 3 tires were just about worn to their limit. On top of that, I needed a brand new head unit to address the Bluetooth issue (quoted at $1.1k). Monica immediately went to work and was able to not only implement my tire warranty so I only had to pay for 3 of the 4 tires, but she was also fought to get my head unit replaced for free! Unlike previous visits to dealerships, Monica proactively reached out to me after every single update versus me calling after a few days of silence trying to figure out what’s going on (typical in my experience with automobile servicing at the dealership). I can’t thank her enough for everything she did. More

Overall, I was informed about our new vehicle, but Darla was great to fill in some holes. I appreciate the time and service. Thank you. was great to fill in some holes. I appreciate the time and service. Thank you. More

Darla was very helpful and gave a nice overview of the Outbacks safety and infotainment features. Very patiently answered my questions and Now I know how to use all the features!! Thank You Darla !! Outbacks safety and infotainment features. Very patiently answered my questions and Now I know how to use all the features!! Thank You Darla !! More

I had spent a few days and dozens of hours trying to fix an Android Auto issue. Steve returned my called and had us up and running in minutes. A+++++ Thanks Steve. an Android Auto issue. Steve returned my called and had us up and running in minutes. A+++++ Thanks Steve. More

This has been our first Subaru purchase. We selected the Ascent. It had been 12 years since our last car purchase. We were not familiar with all the wonderful new electronic components. Still learning and Ascent. It had been 12 years since our last car purchase. We were not familiar with all the wonderful new electronic components. Still learning and becoming familiar. Chris was our salesman and we really appreciated his professional, non-pressure approach. He explained many things on the first day, and was terrific!. I attended Darla's education session. She was fantastic!! The greatest thing is that I can call her when ever another question arrises and she immediately takes the time to give me an answer or e-mails me a helpful video to clearly explain the answer. The staff in the service dept are amazing. If there is a question, they immediately take the time to help. Have never experienced this level of service before. We not only have become Subaru owners, we now feel as though we are part of the Subaru Family. Big THANKSs to all of you!! More