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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,265 Reviews

2,265 Reviews of Tucson Subaru - Service Center

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February 13, 2021

I received timely and excellent quality service whenI took my brz in for maintenance service. I look forward to taking my car back when it’s time for another service More

by karlaperalta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

I have been very pleased with the courtesy of everyone I have dealt with at your dealership. Everyone is very attentive and the service is great. More

by Kzontek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

Thank you for your kind words! As your Express Service team our goal is to make sure you leave them dealership happy and safe! We hope to see you next time! - Brittney

February 12, 2021

I did not have a vehicle problem, just Routine maintenance. Brittany was very courteous and I left the dealership feeling all was well in the world of Subaru. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! Hope to see you next time! -Brittney

February 11, 2021

Of all the dealerships service centers I've dealt with over the years, Tucson Subaru outdoes them all. With service advisors such as Jesse Friedman you know your in good hands and will be treated well. More

by Thomas from Rio Rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Tucson Subaru responded

Thank you so much for your very gracious words, I am always happy to help with any of your service needs. See you next service, Jesse Friedman.

February 10, 2021

Darla is friendly, helpful, knowledgeable. The Encore Delivery session helped us to better understand and use all the nifty features on our new 2021 Outback. More

by Thea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Tucson Subaru responded

Thank you so much for your kind review and for attending your love encore delivery. I appreciate you. Darla

February 10, 2021

First time - and I was most impressed with speed despite many other Subaru’s near same time as my appointment. Waiting area was excellent with different options. Seats were sanitized quickly. Brittney manag More

by AppleTom
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

I am so pleased to hear you had an extraordinary experience here at Tucson Subaru, and I’m always happy to help! Please feel free to let me know if there’s anything at all that you need. Thank you! -Brittney

February 10, 2021

I needed an oil change and was able to easily schedule my appointment online. They made sure everything was ready for me with followup emails. After arriving at the service dept. was greeted right away. I w More

by Mwgpoc1suba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Tucson Subaru responded

I am so glad that you had an extraordinary experience here at Tucson Subaru! We will see you next time! -Brittney

February 08, 2021

Brittney was very helpful and knowledgeable! I sincerely appreciate the excellent customer service experience she provided. I highly recommend this dealership from my purchasing experience 3 years ago and a More

by Denisej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! We strive for extraordinary service here at Tucson Subaru! You leaving here happy and safe is our main focus! I hope to see you next time! - Brittney

February 06, 2021

Brittney was knowledgeable, helpful and friendly. She’s a good listener and she answered all my Q’s, including the ones she first needed to communicate to a mechanic. Thanks so much for the great service! More

by BK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I'm glad I was able to make this service experience an extraordinary one! See you next time - Brittney

February 06, 2021

Bought my 3rd new Subaru from this dealership and they have the best people and customer service. They go above and beyond for you and I have always had great experiences there. More

by D.repp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Feb 17, 2021 -

Tucson Subaru responded

Thank you for sharing your experience! Enjoy your Subaru! -Steve N

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