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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,265 Reviews

2,265 Reviews of Tucson Subaru - Service Center

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March 03, 2021

Chris was wonderful to time with us explained everything thoroughly and didn’t rush his answers we will come again. Thank you very much. Maura More

by Morin@4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Darla was very helpful in answering all our questions. She pointed out things we did not know and was very professional. We have had an extremely positive experience in purchasing our new Subaru. Thanks More

by scripte54
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tucson Subaru responded

Thank you for the amazing review and welcome to the Tucson Subaru family. Darla

March 03, 2021

it's been a pleasant experience buying my Crosstrek Sport from Tucson Subaru. Greg Landry made the purchasing process painless and Darla Muckley showed me things I didn't know a car could do! More

by Rafitz44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tucson Subaru responded

Thank you for your amazing review, we appreciate you. Darla

March 02, 2021

Tucson Subaru service department is tops. They are easy to schedule an appointment, extremely friendly, and work is performed in a timely manner. At pickup they explain what was done, what needs to be done More

by sambb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 02, 2021 -

Tucson Subaru responded

Thank you for your review, feel free to contact me if you need anything. Thanks. Monica Estrada

March 02, 2021

Organized, knowledgeable and efficient with friendly service staff makes all the difference with having confidence that your car will be well taken care of and so will you. More

by IOrallo30
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Monica Estrada was an exceptional service advisor. She was effective and efficient. The whole team followed protocols for safety. I had to re-schedule my appointment several times due to conflicts and the More

by mhtaylor51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 02, 2021 -

Tucson Subaru responded

Thank you so much for such a positive review. I really appreciate you. Thanks. Monica Estrada

March 01, 2021

Brittney made my experience so easy - no waiting when I got there, kept me up to date, and made sure everything was Ok. Thanks Tucson Subaru! More

by Tucsonannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tucson Subaru responded

Thank you so much for your kind words, we truly appreciate you coming in for service here at Tucson Subaru! - Brittney

February 27, 2021

Darla was very help and patient with my as I learned the systems. I appreciate her thoughtfulness and clear instructions. We even did the intro over the phone! More

by gabew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Tucson Subaru responded

I kindly appreciate your review, Thank you! Darla

February 27, 2021

Darla was professional yet friendly and helped me with the several questions I had about the technology simply. And offered a future call if needed. More

by sarjones48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Tucson Subaru responded

Thank you so much for your genuine review. I am always here if you need me. Have a good weekend. Darla

February 25, 2021

Tried twice to make appointment for oil and filter change. Never received confirmation so went in to use “express” service. Was told up to 2 hours for a simple oil and filter change. Don’t know why I More

by mvmaitairoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t get name of service advisor
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