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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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March 11, 2021

Monica Estrada my Service Advisor was excellent, professional and competent. She did everything to make my service experience go well! My car was finished early! More

by TmcofAZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noah & gal from car rental, Monica Estrada
Mar 11, 2021 -

Tucson Subaru responded

Thank you so much for such a great review, really appreciate you. Thanks. Monica Estrada

March 09, 2021

Great service department! Staff is always friendly and helpful! Brittany was great and answered all my questions! It’s always a pleasure to bring my car in for servicing! More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I truly appreciate it and look forward to working with you in the future! - Brittney

March 09, 2021

Friendly, courteous and efficient. A pleasure to work with. In and out in less time than stated. Would recommend Tucson Subaru highly to anyone looking for great service. More

by blackdog54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Tucson Subaru responded

Thank you so much for your kind words, I truly appreciate you bringing your vehicle in for service - Brittney

March 07, 2021

Very professional and friendly! Was easy to work with and made the whole process seamless. Would bring my Subaru back each time with his level of customer service! More

by elizabethbukoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

This is great. Just like costco conseurage help for my computer purchases. Darla did a fine job of covering my questions plus. Its reassuring to know I can call her for additional questions should they ar More

by debkress
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Tucson Subaru responded

Thank you for being a continued Tucson Subaru customer and I appreciate your wonderful review. Darla

March 04, 2021

She was pleasant, took the time to answer all our questions, followed through on some information we needed. She also offered to be available for anything further we needed. More

by mserres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Tucson Subaru responded

I appreciate you taking the time to do a kind review. Have a good weekend. Darla

March 04, 2021

Great Customer service from Monica Estrada! She was warm, friendly, and professional. I told her I was going on a cross country trip, wanted to ensure my Subaru Outback was checked to ensure no problems with More

by blstaten66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 04, 2021 -

Tucson Subaru responded

Thank you so much for your great review. Enjoy your trip. Thanks. Monica

March 04, 2021

This is the best service I have had at Tucson Subaru. Chris and his team treated me amazing and they fixed a bad tire that I didn’t know I had. He went over everything that was done and even explained More

by Nix922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Chris was very polite and attentive. My car was ready in the time he estimated. He provided an overview of the work performed and answered my questions. More

by Andrea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Chris was wonderful to time with us explained everything thoroughly and didn’t rush his answers we will come again. Thank you very much. Maura More

by Morin@4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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