2,267 Reviews of Tucson Subaru - Service Center
Darla is delightful to work with and very knowledgeable. She made learning about the car's systems easy and fun. Who knew about all those "hidden" features!!!! She made learning about the car's systems easy and fun. Who knew about all those "hidden" features!!!! More
Darla was friendly and knowledgeable. Our session with her was great. I was driving a 2010 Subaru before my 2024 so I didn't know anything about new car tech. Our session with her was sup Our session with her was great. I was driving a 2010 Subaru before my 2024 so I didn't know anything about new car tech. Our session with her was super helpful and greatly appreciated! More
The people are friendly and helpful but the service waiting room could be a little more comfortable. waiting room could be a little more comfortable. More
Darla was very patient and knowledgeable. Having read the manuals, I thought I knew everything- but she was still able to point out features I didn't know about. She even waited patiently whi Having read the manuals, I thought I knew everything- but she was still able to point out features I didn't know about. She even waited patiently while I took notes on her tutorials. More
This is not the first time that Jesse has delivered 5-star service. Every time I've been he has gone beyond requirements to track down issues or questions that I have. Thorough and personable. I've use 5-star service. Every time I've been he has gone beyond requirements to track down issues or questions that I have. Thorough and personable. I've used Tucson Subaru since I've been in town, including buying used. Top Notch, you can't go wrong with this dealership! More
Darla’s knowledge of the technology of my new Subaru was very helpful, and showed me a few things I didn’t know. I will not hesitate to contact her with any questions in the future. very helpful, and showed me a few things I didn’t know. I will not hesitate to contact her with any questions in the future. More
Fast, honest, and complete service, although higher priced for service than other dealerships I have been to. The service writer, Jesse Friedman, knows his stuff and walked me through the process. He priced for service than other dealerships I have been to. The service writer, Jesse Friedman, knows his stuff and walked me through the process. He is a very good communicator and kept me informed at every step. More
Excellent customer service from very a very knowledgeable team! Very appreciative of Chris in the Service Department. team! Very appreciative of Chris in the Service Department. More
Thank you Victor, I got my car back today for upcoming service and Victor noticed my tire pressure was low on my 2019 Murano, and asked if I would like to wait to get them filled. What a blessing!!!! Than service and Victor noticed my tire pressure was low on my 2019 Murano, and asked if I would like to wait to get them filled. What a blessing!!!! Thank you Victor for the gift of being helpful, great customer service. More
It was an absolute pleasure working with Chris Valencia. He is knowledgable, informative, incredibly helpful, kind, pro-active, and goes the mile for customers. The work that was completed was done to per He is knowledgable, informative, incredibly helpful, kind, pro-active, and goes the mile for customers. The work that was completed was done to perfection. Getting a loaner car was very easy as well. Tucson Subaru Service Dept is exceptional and is the best I've worked with in the 3 states where I've lived over the past 23 years of owning Subarus. Thank you Chris and team Subaru. You are all exceptional! I sure wish I could transport you all to Washington State when I move up there! More