Back

Tucson Subaru - Service Center

Tucson, AZ

4.8
2,267 Reviews

2,267 Reviews of Tucson Subaru - Service Center

Sort by
December 06, 2023

Darla is delightful to work with and very knowledgeable. She made learning about the car's systems easy and fun. Who knew about all those "hidden" features!!!! More

by jimmyandkim2019
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Tucson Subaru responded

Thank you so kindly for your wonderful review. I appreciate it so much. Darla

December 03, 2023

Darla was friendly and knowledgeable. Our session with her was great. I was driving a 2010 Subaru before my 2024 so I didn't know anything about new car tech. Our session with her was sup More

by sarahcharleyRN
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Tucson Subaru responded

Thank you for your amazing review. I am happy to.help. Darla

December 01, 2023

The people are friendly and helpful but the service waiting room could be a little more comfortable. More

by Mkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Tucson Subaru responded

Thank you for the review. Darla

November 22, 2023

Darla was very patient and knowledgeable. Having read the manuals, I thought I knew everything- but she was still able to point out features I didn't know about. She even waited patiently whi More

by theshadownose
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Tucson Subaru responded

Thank you so much for your wonderful review. Happy Thanksgiving. Darla

November 18, 2023

This is not the first time that Jesse has delivered 5-star service. Every time I've been he has gone beyond requirements to track down issues or questions that I have. Thorough and personable. I've use More

by rveranes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Tucson Subaru responded

Thank you for your kind review, we are always more than happy to assist with any of your service needs! See you next service!

November 15, 2023

Darla’s knowledge of the technology of my new Subaru was very helpful, and showed me a few things I didn’t know. I will not hesitate to contact her with any questions in the future. More

by kimalbert.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Tucson Subaru responded

Thank you for the wonderful review. I was happy to assist. Darla

October 27, 2023

Fast, honest, and complete service, although higher priced for service than other dealerships I have been to. The service writer, Jesse Friedman, knows his stuff and walked me through the process. He More

by tregnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Tucson Subaru responded

Thank you very much for the feedback!

October 10, 2023

Excellent customer service from very a very knowledgeable team! Very appreciative of Chris in the Service Department. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Tucson Subaru responded

Thank you so much! We appreciate you!

October 06, 2023

Thank you Victor, I got my car back today for upcoming service and Victor noticed my tire pressure was low on my 2019 Murano, and asked if I would like to wait to get them filled. What a blessing!!!! Than More

by Tam
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 11, 2023 -

Tucson Subaru responded

Our pleasure! Thank you so much for taking the time to leave a review!

October 04, 2023

It was an absolute pleasure working with Chris Valencia. He is knowledgable, informative, incredibly helpful, kind, pro-active, and goes the mile for customers. The work that was completed was done to per More

by karenywa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Tucson Subaru responded

Many thanks!

...
9
...