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2,264 Reviews of Tucson Subaru - Service Center
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June 04, 2021
We always get excellent, friendly and courteous service at Tucson Subaru. Brittany went the extra mile to get me to an appointment when the shuttle was not available. at Tucson Subaru. Brittany went the extra mile to get me to an appointment when the shuttle was not available. More
by Ktisaac
Employees Worked With
June 03, 2021
Chris was super friendly and made my morning run smoothly! He quoted me for about an hour and a half wait and the service was finished earlier than that which was great! smoothly! He quoted me for about an hour and a half wait and the service was finished earlier than that which was great! More
by cjones410
Employees Worked With
June 03, 2021
I had my appointment and Monica made me feel like she was on a rush. I had great experience before but this time will be my last. I made a request and she make feel like she didn't care about it and same fee on a rush. I had great experience before but this time will be my last. I made a request and she make feel like she didn't care about it and same feeling thw rush to get out of her hair. I'm sorry but I have to give feedback about the service or better say the costumer service I received by Monica very poor and not what I expected for previous experiences. More
by Zarzmra
Employees Worked With
Monica Estrada
June 03, 2021
Perfect service all around. Very happy. With my experience. Getting a lift to the mall was much appreciated! And the ticket for a car wash was a nice surprise at the end. experience. Getting a lift to the mall was much appreciated! And the ticket for a car wash was a nice surprise at the end. More
by lisakgilliland
Employees Worked With
June 03, 2021
I think Subaru is on track with the Love Encore program! I learned a lot about my Crosstrek and feel much more comfortable with all the buttons and settings! Darla is friendly and knowledgeable and she was I learned a lot about my Crosstrek and feel much more comfortable with all the buttons and settings! Darla is friendly and knowledgeable and she was able to answer all of my questions! What a great program! More
by Carroll582
Employees Worked With
June 02, 2021
Chris was a great help and explained everything that was done on the car and everything that would be currently coming up for other maintenance done on the car and everything that would be currently coming up for other maintenance More
by patarcher75
Employees Worked With
June 02, 2021
We love Subaru, the cars, the service, and the people. Darla was really helpful and informative this morning. It was a pleasure working with her. Darla was really helpful and informative this morning. It was a pleasure working with her. More
by EllSpoke
May 31, 2021
Darla did a great job explaining us the features of our car during the love encore follow-up. We learned new things about our car. The customer service at Tucson Subaru has been great! car during the love encore follow-up. We learned new things about our car. The customer service at Tucson Subaru has been great! More
by Angie
Employees Worked With
May 30, 2021
TTThe Dealership is all about the people and service. I TT The Dealership is all about the people and service. I needed to get my condenser checked. I called Jesse Friedman who works In the service Dep TT The Dealership is all about the people and service. I needed to get my condenser checked. I called Jesse Friedman who works In the service Department. He is all about service and explains in detail what needs to be done. He offered a Loaner vehicle which I appreciated but did not need. He called and gave me an update. Mr. Friedman and the technicians are outstanding. In this day and age where customer service is lacking. Tucson Subaru service and Product are State of the Art. 1 More
by Jsnj47
Employees Worked With
May 30, 2021
Jesse Friedman (Service Advisor) was absolutely wonderful and professional. He truly went above and beyond in assisting us today with our 90K checkup. We were able to make clear decisions regarding service and professional. He truly went above and beyond in assisting us today with our 90K checkup. We were able to make clear decisions regarding services with no pressure or hype. It's uncommon to see this level of courtesy and integrity. I rarely go through the effort of rating an experience but Jesse deserves acknowledgement. Thanks! More
by iamrick
Employees Worked With
