Tucson Subaru - Service Center

smooth, simple, efficient, and affordable - excellent. shout out to Brittney, my service coordinator, for moving me through the express service without any drama! i love my outback! shout out to Brittney, my service coordinator, for moving me through the express service without any drama! i love my outback! More

Darla was great. She was very knowledgeable and friendly. When the sales guy told me about the call we'd receive I thought for sure it would be a sales pitch about subscriptions, or service, or so friendly. When the sales guy told me about the call we'd receive I thought for sure it would be a sales pitch about subscriptions, or service, or something. Nope! It was strictly grest customer service and nothing else. We've been super impressed with this dealership.. More

Just had 18 month service on my 2020 Subaru Outback. The service experience was outstanding. It started with a competent, excellent and fantastic service advisor, Monica Estrada. The crew performing the ser service experience was outstanding. It started with a competent, excellent and fantastic service advisor, Monica Estrada. The crew performing the service was excellent as well. Top rate service. More

Spoke with Artie Gonzales the service manager about standing by the Subaru brand and providing an initial routine service check and he said the service agreements are not transferable. Man did they tak standing by the Subaru brand and providing an initial routine service check and he said the service agreements are not transferable. Man did they take that original owner for a ride. He paid extra to maintain his brand new Forester and ended up trading it in at the Honda dealership and taking a loss on it rather than deal with the service department. I was told a story about why he traded his vehicle in that does not correlate with the number of times he took his Subaru to the service department. Unfortunately, I found this out after I bought the vehicle. Not impressed with this dealership or service department at all. I’m definitely not recommending Tucson Subaru to anyone. More

I truly appreciate how everyone works as a team to process everyone through the service area. They make it look effortless while being kind and professional. Thanks! process everyone through the service area. They make it look effortless while being kind and professional. Thanks! More

The staff is always friendly and willing to help, recently renovated, and it is always spot on with their cleanliness. I would recommend this dealer. recently renovated, and it is always spot on with their cleanliness. I would recommend this dealer. More

Our regular 24,000 mile service was like all of the others... friendly, quick, easy, accurate, and with lots of communication. The team at Tucson Subaru goes above and beyond to make our service exper others... friendly, quick, easy, accurate, and with lots of communication. The team at Tucson Subaru goes above and beyond to make our service experience the best. More

The employees are courteous, knowledgeable and explain things intelligently. They try to anticipate the customer’s needs and are attentive about addressing issues that come up. things intelligently. They try to anticipate the customer’s needs and are attentive about addressing issues that come up. More

Despite a very busy department and technical difficulties with computer systems down, my service advisor Jesse Friedman remained calm, patient, polite and even maintained his sense of humor! Thank you! with computer systems down, my service advisor Jesse Friedman remained calm, patient, polite and even maintained his sense of humor! Thank you! More