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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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July 26, 2021

Very pleasant to work with. She has answers to all of my questions. Very patient since I am not very tech savvy. I will definitely call in the future with any questions! More

by jjwindall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McVey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Tucson Subaru responded

Thank you so kindly for taking the time for such a wonderful review. I am always here if you need me. Darla

July 24, 2021

They were friendly and professional as always. Each visit here is awesome and everyone we encounter is great. This dealership truly stands out from the rest. More

by Michael M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Always a good experience, it was a great pleasure to work with Jim Juvera. He was extremely helpful and took care of our business in the most professional and polite way. I will always go back and service More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Juvera
Jul 30, 2021 -

Tucson Subaru responded

Hello Luz, Thank you so much for taking the time to review our customer service and work. We look forward to seeing you soon! All the best, Jim

July 22, 2021

they do what they say they are going to do and, sometimes more ! my battery was low without asking they replaced... checked spare tire for air pressure also ! More

by bcs29fire
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Jul 22, 2021 -

Tucson Subaru responded

Thank you so much for your great review. Thanks. Monica Estrada

July 22, 2021

FANTASTIC CUSTOMER SERVICE and KNOWLEDGEABLE, PROFESSIONAL PERSONNEL! Smokey, my Forester, was very happy, and I would enthusiastically recommend this business to everyone. Of the 20 years that More

by KITSYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Great attention to detail, friendly and efficient. Made service visit enjoyable. Greeted my, explained process. Let me know when service was completed. Looking forward to more years with Tucson Subaru More

by JP Pilger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
July 20, 2021

Chris Valencia is a great asset to the dealership. He is knowledgeable about my Subaru’s maintenance and knows to communicate that to me in a way that makes sense to me. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Tucson Subaru's Jason was my service advisor for my recent visit. My 2013 Outback gave up the ghost so I had Tucson Towing take my ride to the dealership. Jason took charge once the tow trucker techni More

by Tucson Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Jul 21, 2021 -

Tucson Subaru responded

Thank you for the kind words. Looking forward to seeing you again soon!

July 20, 2021

Monica was awesome and kept me informed every step of the way. And the team was able to identify and fix the problem in short order. More

by bcrowltucknj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 21, 2021 -

Tucson Subaru responded

Thank you so much for your great review. Monica Estrada

July 20, 2021

Monica Estrada did an outstanding job from the moment we dropped off the vehicle until we picked it up. We were given a loaner and the warranty repair work was completed on time. More

by photodye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Jul 20, 2021 -

Tucson Subaru responded

Thanks for the review!

Jul 21, 2021 -

Tucson Subaru responded

Thank you, I appreciate your review. Monica Estrada

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