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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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July 30, 2021

Awesome customer service!! Thank you Chris for ensuring my Outback is road worthy for my roadtrip! You guys are the BEST! I highly recommend you! More

by Wendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Juvera
July 30, 2021

Darla made certain that I had full access to her and her offer to help me understand all of the features of my new Subaru. I am very happy with her services to me. More

by Feather9
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Tucson Subaru responded

I appreciate your nice review, reach out anytime you have questions. Thank you, and have a good weekend. Darla

Jul 30, 2021 -

Feather9 responded

Darla does an excellent job at Subaru.

July 29, 2021

Brought in for 12,000 mi service. Impressed by courtesy and promptness. Promised ready in 1.5 hrs and delivered in just 1 hour. Chris was very helpful and customer oriented. More

by johnovista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Very easy to talk, patient and explained every feature of my Forester! Also she helped me with two other questions that I had no related to the use of my Forester! I'm very glad that we talked, I learned a l More

by Gabriela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Tucson Subaru responded

I appreciate your wonderful review, Thank you kindly. Reach out if you need me for further questions. Darla

July 28, 2021

I took my 2017 Subaru Impreza Wagon Sport in due to a recall letter I received from Subaru. Everyone in their Service Department was fantastic! Monica Estrada was great! She was very professional and More

by AzGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 28, 2021 -

Tucson Subaru responded

Thank you so much, I really appreciate your great review. Thanks. Monica Estrada

Jul 29, 2021 -

AzGuy responded

Just as a follow up after my visit to Tucson Subaru, I have already been back to order some windshield wipers and a cabin air filter. As per my first experience there, everyone is very helpful and friendly! They even put my windshield wipers on for me! Thank you!

July 28, 2021

I received great support from Monica. She was very open and honest about my service and followed through with her communication. I was very satisfied with the service I received. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Jul 28, 2021 -

Tucson Subaru responded

Paul I appreciate your review, please let us know if you need anything. Thanks. Monica Estrada

Jul 29, 2021 -

Tucson Subaru responded

Thank you for leaving us a great review! - Artie

July 27, 2021

Very kind demeanor!Answered all questions and Very kind demeanor! Answered all questions and demonstrated how to do something’s I’ve been wanting to learn. Thank you! Hope to have him again More

by Zoom
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Tucson Subaru knows what “service” means. They are professional, courteous, health safe, and efficient. I would buy a car from them just for the service More

by emiwegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
July 27, 2021

Clean, efficient, expeditious and super friendly attentive service. Chris did an awesome job and he is a very strong asset for this dealership. Great employee 👍👍 More

by jeffreygeorgegarelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

Very pleasant to work with. She has answers to all of my questions. Very patient since I am not very tech savvy. I will definitely call in the future with any questions! More

by jjwindall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McVey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Tucson Subaru responded

Thank you so kindly for taking the time for such a wonderful review. I am always here if you need me. Darla

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