Tucson Subaru - Service Center

Great job Jim. Very professional and courteous! Extraordinary Can’t wait to see you follow this up on my next scheduled service visit! Thank You Extraordinary Can’t wait to see you follow this up on my next scheduled service visit! Thank You More

I have dealt with Tucson Subaru since 2017 and have been very satisfied with them in all respects. Every person I have interacted with at the dealership has been friendly and helpful. At times they have gon very satisfied with them in all respects. Every person I have interacted with at the dealership has been friendly and helpful. At times they have gone out of their way to help me with a difficult issue. More

We recently experienced some problems with our Starlink system and were advised to have it checked. Brittney met us at the dealership and followed up with. a thorough check up of the system. She was most h system and were advised to have it checked. Brittney met us at the dealership and followed up with. a thorough check up of the system. She was most helpful and well informed of the results which she shared with us. She provided added confidence in this dealership. More

I was upset that I would have to pay a diagnostic fee on top of the part and labor cost to repair the issue. Monica was able to convince mgmt to waive the fee. I previously had work done at Prescott Subaru top of the part and labor cost to repair the issue. Monica was able to convince mgmt to waive the fee. I previously had work done at Prescott Subaru and they didn’t add the fee because the cost of repairs were more. Monica was great. I feel Tucson Subaru is taking advantage of its customers. The door lock wasn’t working…even I could diagnose it! More

I worked with Monica who went above and beyond to find a solution for my travel arangements while we waited for a part to come in later than hoped due to covid delays. They also researched a dent I found wh solution for my travel arangements while we waited for a part to come in later than hoped due to covid delays. They also researched a dent I found which was not thier fault. After my recent experience I decided that I will deffinately buy my next car from this dealership because of the outstanding longterm service (2016 Outback). I feel like thier straight forward approach is trustworthy and dependable. Also happy about how reasonable it is to service my car there and how clean thier waiting area is. More

Brittany was professional and efficient and got me in and out quickly for my Forester’s 30k service. The work was completed in the advised timeframe and within the quoted price. They also noted we had a batt out quickly for my Forester’s 30k service. The work was completed in the advised timeframe and within the quoted price. They also noted we had a battery that failed a load test and replaced it on the house. Excellent experience and I will be back. More

Everything was thoroughly explained and all issues were resolved. All was done in the time frame stated and was well organized. resolved. All was done in the time frame stated and was well organized. More