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2,263 Reviews of Tucson Subaru - Service Center
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August 14, 2021
Chris provides excellent customer service. My car was ready to go in no time. And they reset the window that wasn't working right. ready to go in no time. And they reset the window that wasn't working right. More
by Kmhsalida
Employees Worked With
August 13, 2021
I made an appointment for an oil change and mentioned recently purchasing the car. After 2 hours I walked up to Jessie’s desk and he said he was just about to go find me. He then handed me a list of sugg recently purchasing the car. After 2 hours I walked up to Jessie’s desk and he said he was just about to go find me. He then handed me a list of suggested services that totaled over 5K dollars, including “alignment with new tires” and “rear wiper replacement” (on there twice although there’s only 1 rear wiper) When I asked about this he was condescending, answered 3 different phone calls in the middle of our conversation, then said “some people want to fix things before they become an issue but if I want to let it run to the ground that’s fine”. He said the new tires were on there because they “hadn’t noticed the tires are new” (they were purchased 2 weeks ago). I left the dealership wondering why expert mechanics would have a difficult time identifying new tires and why they were so eager to add a list of excessive services that they are not able to justify. Jesse was extremely disrespectful, I will not be back. More
by M
Employees Worked With
August 12, 2021
From the moment I stepped out of my car thru the decision making, purchase and service every experience has been exceptional. Every employee I come into contact with greets me with a smile and asks how they making, purchase and service every experience has been exceptional. Every employee I come into contact with greets me with a smile and asks how they can help. I really do feel like I'm a part of the Subaru family, and I'm thrilled with my Subaru Outback! More
by Debbie
August 12, 2021
Very helpful overview of the Outback technology. Darla made the "class" fun and very informative! made the "class" fun and very informative! More
by Skbrigham
August 12, 2021
Chris was very friendly and professional. He took the time to really explain the service I would be receiving that day. Service was quick. Chris was extraordinary. I always recommend Subaru to all my time to really explain the service I would be receiving that day. Service was quick. Chris was extraordinary. I always recommend Subaru to all my friends. More
by Tsadorf
August 12, 2021
It was such a pleasure having Chris Valencia as my service person!! So very professional, knowledgeable and personable!! Hope he is my go-to guy next time!! service person!! So very professional, knowledgeable and personable!! Hope he is my go-to guy next time!! More
by artannalynne
August 10, 2021
The employees are always courteous, friendly and always willing to answer any questions I may have. I would definitely recommend this dealership to friends and family. willing to answer any questions I may have. I would definitely recommend this dealership to friends and family. More
by Pskcc
Employees Worked With
Jason Arreola
August 06, 2021
It was fast and easy finished my service earlier than was promised. I had a tech problem also that turned out to be a cable they found and fixed in 45 seconds ( serious - 45 seconds) could not have been bet promised. I had a tech problem also that turned out to be a cable they found and fixed in 45 seconds ( serious - 45 seconds) could not have been better. Thanks John Haines More
by pointer3383
