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2,264 Reviews of Tucson Subaru - Service Center
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September 28, 2021
Communication was not that great. I was told I would be called when the car was ready, instead I was texted. When I called back to confirm, I was told nobody was available. If she had said I would be tex called when the car was ready, instead I was texted. When I called back to confirm, I was told nobody was available. If she had said I would be texted, I wouldn't have worried about it. More
by jodylittle41
Employees Worked With
September 23, 2021
As alway top notch service, and Jesse is a star. It’s the first dealership that I have ever enjoyed going to. first dealership that I have ever enjoyed going to. More
by rdpaige
September 23, 2021
I have been using this dealership for years. The staff are always knowledgeable and friendly. Facilities are clean and welcoming. I will continue to use Tucson Subaru for all of my automotive needs. are always knowledgeable and friendly. Facilities are clean and welcoming. I will continue to use Tucson Subaru for all of my automotive needs. More
by AFarkas
Employees Worked With
Other Employees :
Steve Norris, Baron Clement
September 21, 2021
Went for courtesy oil change- they stated they topped off fluids—but did not because my wiper fluid light was still on. Turned around to have them do this but it’s concerning— who knows if my other fluids we fluids—but did not because my wiper fluid light was still on. Turned around to have them do this but it’s concerning— who knows if my other fluids were truly “topped” off. More
by kmm53
Employees Worked With
Christian Saucedo
September 20, 2021
It’s a car dealership…it’s either 5 stars or 1 star. They seem to do their job when I come in. When i was still shopping for my car, shawna is sales was great too but I ended up buying a used WRX with almost seem to do their job when I come in. When i was still shopping for my car, shawna is sales was great too but I ended up buying a used WRX with almost no miles on it from CarMax in Oregon. It wasn’t Shawnas fault she didn’t have what I was looking for in her inventory More
by Jayson.nevins
September 20, 2021
I was expecting to wait an hour and a half for my vehicle, but it was ready in a third of that time. Always excellent service at Tucson Subaru. vehicle, but it was ready in a third of that time. Always excellent service at Tucson Subaru. More
by abutman
Employees Worked With
September 18, 2021
Chris always goes above and beyond to make sure everything is taken care of. He is always friendly and courteous. He's a great asset to your dealership everything is taken care of. He is always friendly and courteous. He's a great asset to your dealership More
by Rich Vellenga
Employees Worked With
September 18, 2021
Chris was communicative and professional and took care of my concerns. The service department was great. my concerns. The service department was great. More
by LC
September 17, 2021
Chris is an awesome service advisor and always takes great care of me and my outback great care of me and my outback More
by Kirschlloyd
Employees Worked With
September 15, 2021
I took my car in a month prior and was told they could not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shu not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shuttled me to work and were supposed to shuttle me back. Jason said they had no one to pick me up and then sent a Lyft that was cancelled by Subaru. I got there after closing due to their carelessness and then was blamed for getting there past closing. I spoke to Artie about it too- just as careless as his employee, Jason. This week, the eye sight turned off and the car turned off entirely while driving. Beyond dangerous. Brittney stated this was caused by a fuse and this was also causing the AC issues that I brought it in for a month prior. There was zero recognition regarding how avoidable this was had they done their job a month prior. I regret purchasing from Subaru at all. More
by Lisett
