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2,264 Reviews of Tucson Subaru - Service Center
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October 11, 2021
I truly appreciate Matt. At the service pick up I had at least 20 questions for him. He was responsive and prompt with the answers. Matt welcomed any concerns and found the answers or the right person to least 20 questions for him. He was responsive and prompt with the answers. Matt welcomed any concerns and found the answers or the right person to talk to in the service department. He never seemed bothered by my questions. I say he is a 5 star employee! More
by Subigirl
Employees Worked With
October 11, 2021
I would like to thank Jessie from Tucson Subaru for the exceptionally great service at my last appointment. From arranging to have me shuttled back home to wait, calling me to update me on my vehicle, talk exceptionally great service at my last appointment. From arranging to have me shuttled back home to wait, calling me to update me on my vehicle, talking me thru every procedure and then calling one of his colleagues to help me get my phone synced to my vehicle. My husband passed away almost three years ago and I am told over and over not to trust service at dealerships. I assure everyone that I never once have been pressured to do anything there. Thanks again for making this unpleasant chore an easy one! More
by mamasanna
Employees Worked With
October 11, 2021
I was traveling and all my lights came on. I didn’t have an appointment but Jesse Friedman took care of my car anyway! Love Tucson Subaru. an appointment but Jesse Friedman took care of my car anyway! Love Tucson Subaru. More
by HapiCustomer
Employees Worked With
October 11, 2021
I did not have an appointment as I was unaware of how the process worked at the dealership, but the staff got me in and took care of my car. I was kept informed if minor issues that needed to be corrected o process worked at the dealership, but the staff got me in and took care of my car. I was kept informed if minor issues that needed to be corrected on my car and the items were fixed in the spot. Outstanding service! More
by Jesse G.
Employees Worked With
Jason Arreola
October 11, 2021
Artie is the type of Service Manager you hope to work with concerning your car. He listened to my concerns without interruption and was willing to find the best solution. I appreciate his responsivenes with concerning your car. He listened to my concerns without interruption and was willing to find the best solution. I appreciate his responsiveness and courtesy! More
by Subigirl
Employees Worked With
October 10, 2021
Darla did an incredible job of helping me understand all the features on my Forester. She was patient and easy to work with. This is a valuable service for new Subaru owners. the features on my Forester. She was patient and easy to work with. This is a valuable service for new Subaru owners. More
by tg25robson
Employees Worked With
October 06, 2021
He is an extraordinary service advisor. Made me comfortable with car being in great hands. He made me feel at ease with all my questions and followed through with all my requests. Great employee a comfortable with car being in great hands. He made me feel at ease with all my questions and followed through with all my requests. Great employee and customer service representative. More
by Jessie
October 05, 2021
Excellent service. Completely satisfied. I will continue to service my vehicle here. Thanks everyone. John to service my vehicle here. Thanks everyone. John More
by Bigdog1459
October 04, 2021
Chris Valencia and his team of service techs and reps did a great job on my 35K service + Outback loaner + interior detailing (paid separate). a great job on my 35K service + Outback loaner + interior detailing (paid separate). More
by Subaru Stu
Employees Worked With
October 02, 2021
He listened carefully, explained everything that was checked really well, was incredibly polite, and accurate in time it would take. He’s an excellent asset to the service team. Cheryl Pickrell checked really well, was incredibly polite, and accurate in time it would take. He’s an excellent asset to the service team. Cheryl Pickrell More
by pickrellcheryl
Employees Worked With
