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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,278 Reviews

2,278 Reviews of Tucson Subaru - Service Center

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January 15, 2022

Excellent customer service from Tucson Subaru. Brittney was courteous, provided sensible recommendations based on the mileage and condition of my vehicle, and updated me through the maintenance process fro More

by Robert A. Calkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Tucson Subaru responded

Thank you so much for your kind words Mr. Calkins, it truly was a pleasure working with you! Hope to see you in the future as well! -Brittney

January 14, 2022

Darla was a joy! Very professional and well informed, but also patient and charming in her teaching style. More

by c_whitescarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tucson Subaru responded

Thank you kindly for the review, I appreciate it so much. Darla

January 12, 2022

Jeff and Artie are just wonderful to work with, helpful, friendly, professional, knowledgeable and patience people particularly during this time of the Covid-19 Pandemic. I'm VERY grateful to this dealersh More

by Rm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Frazier
Jan 12, 2022 -

Tucson Subaru responded

Thank you for taking the time to leave the great feedback! My sincere appreciation :) - Artie

January 12, 2022

Chris was terrific. Took care of the hand off of the car, the Lyft ride which I needed, the follow up of the service throughout the day. Complete professional. Never had type of service before. Incredible. T More

by Duanestevenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Darla was very helpful in answering our questions and demonstrating the many features of our new Subaru. it can be very confusing and she helped sort it all out. More

by ekraft17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Tucson Subaru responded

I appreciate your wonderful review, and always here if you have questions. Thank you. Darla

January 10, 2022

Brandon answered all my questions about my 1st scheduled maintenance appointment and had me in and out in about an hour. The waiting area was very clean and comfortable. Very satisfied and will continue t More

by eeffos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Jan 13, 2022 -

Tucson Subaru responded

Thank you for to the positive review. I'm glad that we could provide you with great service. I look forward to working with you in the future!

January 10, 2022

We always feel welcome and cared about when we take our 2 Subarus in for service! A very friendly and helpful group! Dan Ford, our service advisor, is amazing! More

by cgsugarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Tucson Subaru responded

Thank you the great review, glad you are happy with Tucson Subaru! Please recommend us when ever you can!-Jade

January 10, 2022

Very friendly and knowledgeable. We were very comfortable and didn’t feel stupid for not knowing everything about our new car! More

by tofujoey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Tucson Subaru responded

Thank you for your kind review. Darla

January 08, 2022

Darla did a great job showing us things about our CrossTrek. Very helpful and knowledgeable. More

by Karen915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Tucson Subaru responded

Thank you for your wonderful review. Darla

Jan 13, 2022 -

Tucson Subaru responded

Thanks! -KG

January 06, 2022

Wonderful dealership. They do an excellent job of maintaining the vehicle. The entire staff is extremely courteous. Ver pleasant waiting room More

by Shot2well
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Jan 13, 2022 -

Tucson Subaru responded

Thank you for the positive feedback, I am glad we were able to provide a great experience during your visit and we look forward to working with you again!

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