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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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January 21, 2022

Very courteous, kept me informed of their progress and finished ahead of schedule. Would recommend this dealership More

by Nanceelutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I’ve always had good experiences but this one surpassed my expectations. When my battery failed a routine test, the service team replaced it (covered by warranty still) in a proactive move that likely save More

by empresspenguin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Brandon was awesome! Thought we’d be there a while but it was quicker than we expected! Brandon explained everything that was done to our vehicle and what to expect for our next service. We are so pleased wi More

by bgomez912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Jan 19, 2022 -

Tucson Subaru responded

Thank you for the positive feedback, I am glad we were able to provide a great experience during your visit and we look forward to working with you again!

January 17, 2022

Jesse Friedman in the service department is awesome! He is honest and courteous in every interaction I have had at Tucson Subaru. Wouldn’t go anywhere else! More

by Chris Pigott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Tucson Subaru responded

Thank you so much for the very kind words. See you next time. Jesse Friedman

January 17, 2022

Kept me updated as to the progress on my car service. Actually saved time by not doing extra procedures. More

by secxcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Tucson Subaru responded

Thank you for your kind review, we are always happy to help! -Brittney

January 15, 2022

Excellent customer service from Tucson Subaru. Brittney was courteous, provided sensible recommendations based on the mileage and condition of my vehicle, and updated me through the maintenance process fro More

by Robert A. Calkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Tucson Subaru responded

Thank you so much for your kind words Mr. Calkins, it truly was a pleasure working with you! Hope to see you in the future as well! -Brittney

January 14, 2022

Darla was a joy! Very professional and well informed, but also patient and charming in her teaching style. More

by c_whitescarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tucson Subaru responded

Thank you kindly for the review, I appreciate it so much. Darla

January 12, 2022

Darla was very helpful in answering our questions and demonstrating the many features of our new Subaru. it can be very confusing and she helped sort it all out. More

by ekraft17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Tucson Subaru responded

I appreciate your wonderful review, and always here if you have questions. Thank you. Darla

January 12, 2022

Chris was terrific. Took care of the hand off of the car, the Lyft ride which I needed, the follow up of the service throughout the day. Complete professional. Never had type of service before. Incredible. T More

by Duanestevenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Jeff and Artie are just wonderful to work with, helpful, friendly, professional, knowledgeable and patience people particularly during this time of the Covid-19 Pandemic. I'm VERY grateful to this dealersh More

by Rm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Frazier
Jan 12, 2022 -

Tucson Subaru responded

Thank you for taking the time to leave the great feedback! My sincere appreciation :) - Artie

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