Tucson Subaru - Service Center

After every service visit I receive a follow-up email from Tucson Subaru and a text message from my service advisor which shows that Tucson Subaru really cares. Following a recent brake service and upon from Tucson Subaru and a text message from my service advisor which shows that Tucson Subaru really cares. Following a recent brake service and upon receiving the usual text message from Dan Ford, I had a question. Dan checked with his technicians and got back to me promptly with a reply. I really appreciate having a go-to service advisor like Dan Ford. More

This was the BEST Service Dept experience I have ever had. From the moment I was checked in, until I picked up my vehicle (earlier than promised) I was impressed with the great attitudes and service. My had. From the moment I was checked in, until I picked up my vehicle (earlier than promised) I was impressed with the great attitudes and service. My service advisor, Jesse, went above and beyond to make sure everything was taken care of to my complete satisfaction More

Dan Ford and Scott Gregg are two trustworthy members of the best sales and service team I have dealt with in my 75 years and 11 Subarus. the best sales and service team I have dealt with in my 75 years and 11 Subarus. More

Great service. Joseph was very good in taking us through the entire selling and buying processes and demonstrated how to access information needed. His expertise wa Joseph was very good in taking us through the entire selling and buying processes and demonstrated how to access information needed. His expertise was very much valued in not only getting the paperwork ready but in demonstrating the cars features. His patience and personality were valued and appreciated. Thanks, Eva and Alfredo More

Another extraordinary service experience at Tucson Subaru. I made an appointment on TucsonSubaru.com at a time that was convenient for me. The following day I received a phone call confirming my appoi Subaru. I made an appointment on TucsonSubaru.com at a time that was convenient for me. The following day I received a phone call confirming my appointment, quoting a cost estimate, and offering me a complimentary loaner vehicle. On the date of my appointment I was greeted promptly by my go-to service advisor Dan Ford who, after confirming the service work to be performed, directed me to Chris at the loaner desk. I was on the road in the loaner within 10 minutes of my appointment time. Later in the day, the drop off of the loaner and pickup of my Forester was just as efficient and convenient. What’s not to like? Bill B. More

After two failed attempts by Safelite to replace my cracked windshield with the correct glass, my insurance company transferred my claim to Tucson Subaru. Dan Ford greeted me promptly at my appointment cracked windshield with the correct glass, my insurance company transferred my claim to Tucson Subaru. Dan Ford greeted me promptly at my appointment time and J. Yee had me in a loaner car in no time. Because of the issues with Safelite, I asked Dan to verify the part number of the windshield to be installed before proceeding with the replacement. Dan phoned me and confirmed the correct windshield was being installed. Upon inspecting my new windshield when picking up my car, you would never know any work was done. Everything looked perfect! Another great service experience at Tucson Subaru! More

Another great service visit with Service Advisor Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her sinc Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her since summer, and glad to see she is still there. The work was estimated at 5-6 hours and was completed while I worked in the customer lounge in less than 3 hours. More

I had my car in to get the Cilajet Ceramic Protective coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and com coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and communication throughout is great! More

The staff is courteous, efficient and did a great job maintaining my automobile. Nice comfortable facility and I was treated with respect. I’ll definitely be back. maintaining my automobile. Nice comfortable facility and I was treated with respect. I’ll definitely be back. More