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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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January 30, 2023

Chris Valencia was an exceptional service advisor who made sure every question and need I had was answered and fulfilled. My vehicle was returned same day with a short notice of an appointment and I was More

by austindavissmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 27, 2023

This Dealership is very professional and I know the work is done right. Always friendly. Very helpful and knowledgeable. More

by KMNeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi Acosta
Jan 27, 2023 -

Tucson Subaru responded

Thank you for taking the time to leave this awesome feedback! :) - Artie

January 27, 2023

The best! My Outback was well loved after 12 years, but it was showing signs of needing life support. Tucson Subaru had helped me keep it going for years, bu More

by sbridge11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Tucson Subaru responded

Congrats on new vehicle and thank you for review! Look forward to providing another 12 years of great service for you!

January 27, 2023

Service reps are always polite. Not having to make appt for oil changes is very convenient. Coupons really help me! More

by Marguerite.conners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Tucson Subaru responded

Thank you for the Review!

January 27, 2023

Darla Muckley conducted a training session for us for our new Subaru Outback on how to find and use all the vehicle features and settings. The training was very informative, she answered all our questions an More

by duanebrn
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Tucson Subaru responded

Thank you so much for your wonderful review and for coming in for your love encore delivery. Darla

January 26, 2023

The service department impressed me a lot! Chris was fantastic, very friendly and helpful. The maintenance paperwork I was given was great and easy to understand. I visited with my dog, and I More

by sierras254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Tucson Subaru responded

Thanks again for the feedback! If need you any further assistance, don't hesitate to reach out! - Chris

January 26, 2023

Top notch. .from the moment of arrival we were treated by friendly, knowledgeable staff. We knew by the action of staff that all issues with the vehicle would b More

by peggy_converse
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 25, 2023

Great greeting when arriving. Excellent communication and answers to my questions. Great attitude and service. Time of waiting as expected and better. Overall great experience! More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 24, 2023

I find it hard to go to dealerships for maintenance or repair, however I feel confident leaving Subaru knowing my wrx is in good shape. More

by Philip.brigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 23, 2023

Darla did a wonderful job explaining all the functions of the Subaru and answered all the questions that I had. There are so many features that I wasn’t aware of, now I can take full advantage of everything More

by Joleenduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Tucson Subaru responded

You are so welcome, Thank you so much for the nice review, I appreciate you. Darla

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