2,245 Reviews of Tucson Subaru - Service Center
A wonderful addition On leasing our second Subaru (an Outback this time), we were entitled to make an appointment with Darla of Love-Encore Delivery. She spent an hour an On leasing our second Subaru (an Outback this time), we were entitled to make an appointment with Darla of Love-Encore Delivery. She spent an hour answering questions and making suggestions for handling the sophisticated electronics of our 2017 vehicle. This was at no charge to us. She provided her phone number in case we had further questions and also presented us with a $50 gift card. While were were at the dealers, Joe Micoletti (our salesman) answered a question about replacing the license plate and Scott Buford reassured me that the sun shade I had purchased was appropriate. Hard to imagine better customer service! :) More
Great dealership From the test drive of my Crosstrek, through the payment arrangements to yesterday's orientation session for all the new features, the Tucson Subaru d From the test drive of my Crosstrek, through the payment arrangements to yesterday's orientation session for all the new features, the Tucson Subaru dealership gets 5 Stars! What a pleasure to deal with competent, professional and really nice people! I'm looking forward to years of service there too. More
Consistent superior experience, from sales thru service Tucson Subaru consistently rates highest of all car dealers I have experienced (and I have lived in 11 states as adult). Sales and Service provide Tucson Subaru consistently rates highest of all car dealers I have experienced (and I have lived in 11 states as adult). Sales and Service provide a consistent superior experience. Staff are knowledgeable, professional and friendly. Quality of finished product in both groups is excellent. I remain confident they are keeping my Outback in top condition and are providing a safe vehicle. Waiting is nicest of any dealer I've experienced: Choices of types of seating; wifi charging; coffee selections, creamers, etc.; TV, and cookies! Sure makes waiting lots more pleasant!! Nancy Weiss More
Darla Helped Darla really helped me understand the features of my new Subaru. Although I read the manuals, I always do better with hands-on help. Thanks! Darla really helped me understand the features of my new Subaru. Although I read the manuals, I always do better with hands-on help. Thanks! More
Thank you Darla Darla was extremely courteous, pleasant and very thorough in explaining all the features of the vehicle. Subaru should be proud to have employees like Darla was extremely courteous, pleasant and very thorough in explaining all the features of the vehicle. Subaru should be proud to have employees like Darla. More
Darla has the "SUBARU ROSETTA STONE" for the Owners Manuals! In section 10-3 (somewhere between pages 200 and 250) of the "The Subaru Owners Manual" you will read, "It is recommended that a coat of wax be applie In section 10-3 (somewhere between pages 200 and 250) of the "The Subaru Owners Manual" you will read, "It is recommended that a coat of wax be applied at least once a month". In section 7-9 you will read, "You should perform the following checks and adjustments every day before you start driving....Check that no small animals enter the engine compartment". Really, every day? That is what it says! My new Outback is like a giant Smart Phone with wheels on it. Darla is there to sort all of this out with you and demonstrate all the wonderful capabilities of your new vehicle. Sure, some people just use their Smart Phones only to talk. And, that is a shame. There are books that can bring salvation to the faithful. But, the Subaru Owners Manual(s) are the product of mere exceptional mortals. Darla is a former school teacher who loves what she does at Tucson Subaru. If you buy a Subaru, you will agree with me and love what she does at Tucson Subaru for you too. Kevin Muldoon More
Review of all the attributes of our new Subaru Darla Muckley did a fine job of reviewing how everything worked on our new Subaru. We came away with a better understanding of all the featured avai Darla Muckley did a fine job of reviewing how everything worked on our new Subaru. We came away with a better understanding of all the featured available on our new automobile. More
Love Encore Delivery Darla was friendly, professional and very knowledgeable of the electronics and systems of my Outback. She was especially helpful for the features of Darla was friendly, professional and very knowledgeable of the electronics and systems of my Outback. She was especially helpful for the features of the navigation system and hands free voice features, which I had been slow to try. More
Came for a recall -- left with a new car Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting ar Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting area, I decided to look at a 2017 Forester. Just looking, I thought. A few hours later, I drove away with a new 2017 Forester. Gil made the entire buying experience easy and stress-free. He really knows the Forester. And Curt made the intricacies of buying a car in Arizona when you live in New Mexico straightforward. Thanks to all for satisfying experience. More
Love Encore Deleivery Darla did a great job of going over all of the cars new features. She was very informed and a pleasure to work with. She offered to be on call for add Darla did a great job of going over all of the cars new features. She was very informed and a pleasure to work with. She offered to be on call for additional questions and we will take her up on that offer. More