Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,246 Reviews of Tucson Subaru - Service Center
Sort by
September 01, 2017
Every experience at Tucson Subaru is Amazing Each and every time we go to Tucson Subaru it is amazing. Our sales professional, Trent Nichols is always ready and willing to help. He never lets u Each and every time we go to Tucson Subaru it is amazing. Our sales professional, Trent Nichols is always ready and willing to help. He never lets us down. Our recent visit for service on our XV Crosstrek, Trent made sure we were taken care of and had an awesome experience. We always recommend Trent and the whole team at Tucson Subaru when we hear of someone looking for a car. We are always thankful to have a staff as professional and helpful there for us. This dealership never ceases to impress us. Thanks Tucson Subaru!! More
by RickAMW
August 31, 2017
Quick to handle problems Several weeks ago I posted a negative review after I had a bad experience with the service dept. In this experience my car was undrivable and I was gi Several weeks ago I posted a negative review after I had a bad experience with the service dept. In this experience my car was undrivable and I was given a car by the dealership to drive while the part was on back order. I was given less than 24 hours notice to return the car on a week day when I was at work, and things were said to me that were very unprofessional. When I let the dealership know about this situation they responded to my concerns the night of my review being written and after business hours. They were extremely quick to work out a plan that fit my work schedule and the repair. I was actually called by the service manager and given an apology for the things that were said the next day. On the day that I picked up my car Ken Murch, my sales professional, met me outside and walked me over to the service center to pick up my car and talk to the service team. I was called again the next day by the dealership to make sure my problem was fixed and everything was handled accordingly. I think it's impossible for a business to handle every situation well, but I was extremely impressed with how quickly and efficiently my problem was fixed and will continue to use this dealership for my future purchases. More
by Ashley D Guinn
August 31, 2017
Pleasant & Efficient Jade is always so pleasant and efficient to work with. I always request working with her. The diagnosis and solution for the repair on my car were e Jade is always so pleasant and efficient to work with. I always request working with her. The diagnosis and solution for the repair on my car were explained clearly. I am happy with the service. More
by customer1
Employees Worked With
August 31, 2017
Best Tucson Dealership This dealership in my opinion has the best sales department along with the strongest service and parts team that I have ever done business with. They This dealership in my opinion has the best sales department along with the strongest service and parts team that I have ever done business with. They will do everything possible to earn your trust and provide all that is necessary to make the customer happy More
by Forester guy
August 31, 2017
Yay Tucson Subaru Tucson Subaru is fantastic. Every oil change I've been to has been quick and easy. No hassle! This is most recent visit, I ran into Steve Norris. H Tucson Subaru is fantastic. Every oil change I've been to has been quick and easy. No hassle! This is most recent visit, I ran into Steve Norris. He was just as personable and professional as ever. This car dealership gives me a personalized visit everytime! More
by RileyMC
August 30, 2017
Insurance claim work I dealt with Jade throughout the process of getting my 2017 Forester repaired. There were setbacks from my insurance company, their estimator viewed I dealt with Jade throughout the process of getting my 2017 Forester repaired. There were setbacks from my insurance company, their estimator viewed the wrong side of the car suspension. I commend Jade on how patiently and professionally she kept me aprised of the repair work. Big thank you. Amanda More
by First place
Employees Worked With
August 30, 2017
Great, over the top, sales and service Darla did a great job teaching us how to use the features on our new 2017 outback. Even though we traded a 2016 for the 2017, we learned how to use f Darla did a great job teaching us how to use the features on our new 2017 outback. Even though we traded a 2016 for the 2017, we learned how to use features we were unaware of More
by Jim and Sue Cook
Employees Worked With
August 29, 2017
Super friendly Thank you Darla for spending time with me to teach me more about my new Subaru. Time well spent! I recommend this service for new Subaru owners. Thank you Darla for spending time with me to teach me more about my new Subaru. Time well spent! I recommend this service for new Subaru owners. More
by GTL
Employees Worked With
August 27, 2017
Got some help on lots of awesome features It is going to take me a while to learn all of these high tech and awesome features. Darla is eager to help and it will be nice to know she is there It is going to take me a while to learn all of these high tech and awesome features. Darla is eager to help and it will be nice to know she is there to answer questions in the future. We'll be back. More
by Don Dehm
Employees Worked With
August 26, 2017
fantastic customer service! Love-Encore Delivery - Darla Muckley answered all our questions and explained all the systems on our new Subaru. What a great idea to ensure customers Love-Encore Delivery - Darla Muckley answered all our questions and explained all the systems on our new Subaru. What a great idea to ensure customers are aware of all the safety features as well as the entertainment options. Really appreciated her patience and knowledge. Thanks! More
by josci#3
Employees Worked With
