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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,267 Reviews

2,267 Reviews of Tucson Subaru - Service Center

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March 13, 2025

It was good to sit and discover features of the Outback. I learned a lot More

by reedhq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Tucson Subaru responded

Thank you for the kind review. Darla

Mar 14, 2025 -

Tucson Subaru responded

I am so pleased you love your Subaru and experience here !

March 12, 2025

I recently had an appointment for a repair on my high-mileage 2018 Forester. Service advisor Dan Ford greeted me promptly at my appointment time and kept me informed as to the nature and timing of t More

by Bill B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan (tech who performed video inspection)
Mar 17, 2025 -

Tucson Subaru responded

Thank you for the Review!

March 12, 2025

Jesse was very helpful in explaining exactly want was to be done in the maintenance schedule. Work was done in a timely manner. Another agent, Chris explained several functions we had no idea how to perform More

by Hampton2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Tucson Subaru responded

Thank you for taking the time to leave us a review. I am glad you had a great experience with us and hope you have many more to come. I am so happy Chris was able to answer some questions and be of assistance when I was preoccupied with another customer. We will always be here for you and happy to help with any of your service needs. See you next time.

March 05, 2025

Darla helped me learn all about my new Forester. I never had someone from a dealership do this before. Darla was very helpful and knowledgeable and patient. I am confident that I'll get the most More

by bearfurr
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Tucson Subaru responded

Thank you for this extraordinary review. I am so glad I could help. Darla

March 03, 2025

Tucson Subaru is the first dealership i have worked with that has a trainer like Darla to give lengthy and extensive demonstrations of the new vehicle. She is very knowledgeable and personable and is an ex More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Tucson Subaru responded

Thank you for your heartfelt review, I appreciate it. Darla

February 27, 2025

Our service advisor Jesse Friedman is wonderful to work with. Thank you so much. With gratitude and appreciation for your hard work and dedication to deliver exceptional customer service! More

by Jmesich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Tucson Subaru responded

Thank you so much, I really appreciate it! - Jesse

February 18, 2025

Victor Campos as professional, informed, and helpful. He presented good explanations to my questions and concerns. More

by delinn1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victorino Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Tucson Subaru responded

Thank you for the review! - Victor

February 12, 2025

As a customer, Tucson Subaru's sales, service, and parts departments have been consistently outstanding. More

by summersd869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Tucson Subaru responded

Thank you so much for the kind words! - Gavin

February 08, 2025

Darla was right on time. Very personable, very informative, very knowledgeable. She went through the book with me and the instrument panel and I now have a greater appreciati More

by patriciawhetzel
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Tucson Subaru responded

Thank you so much for the wonderful review. I really appreciate it! Darla

January 23, 2025

Darla took the time to go most of, if not all of the features on my new Subaru Forester. Transitioning from the most basic trim model on my 22-year-old truck to a 2024 Subaru has been an adjustment with More

by JP
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Tucson Subaru responded

Thank you so kindly for your wonderful review. I am glad I could help. Darla