Tucson Subaru - Service Center

Yesterday, This dealership called twice. First to try to sell me a new car while I waited for my appointment, and second, to remind me of that appointment-again. This morning, after a 45 mi First to try to sell me a new car while I waited for my appointment, and second, to remind me of that appointment-again. This morning, after a 45 min. drive, while patiently waiting for a service advisor, I was told there was a one and one-half hour delay. Wouldn't it have been nice to have had a text or call informing me of the delay, and saved me an hour and one-half roundtrip for nothing? Certainly the technology for that simple courtesy is just a click away. More

It was good to sit and discover features of the Outback. I learned a lot I learned a lot More

Jesse was very helpful in explaining exactly want was to be done in the maintenance schedule. Work was done in a timely manner. Another agent, Chris explained several functions we had no idea how to perform be done in the maintenance schedule. Work was done in a timely manner. Another agent, Chris explained several functions we had no idea how to perform. The facility staff are welcoming and courteous. More

I recently had an appointment for a repair on my high-mileage 2018 Forester. Service advisor Dan Ford greeted me promptly at my appointment time and kept me informed as to the nature and timing of t high-mileage 2018 Forester. Service advisor Dan Ford greeted me promptly at my appointment time and kept me informed as to the nature and timing of the repair while I waited in the comfortable customer lounge. Dan had me in and out in less than 3 hours which was amazing considering my vehicle needed to have an axle replaced after diagnosis of a noise. I was also impressed with the informative inspection video performed by technician Morgan. Tucson Subaru continues to be my go-to shop for service and repairs. More

Darla helped me learn all about my new Forester. I never had someone from a dealership do this before. Darla was very helpful and knowledgeable and patient. I am confident that I'll get the most I never had someone from a dealership do this before. Darla was very helpful and knowledgeable and patient. I am confident that I'll get the most out of my new car! Thank you for your help! More

Tucson Subaru is the first dealership i have worked with that has a trainer like Darla to give lengthy and extensive demonstrations of the new vehicle. She is very knowledgeable and personable and is an ex that has a trainer like Darla to give lengthy and extensive demonstrations of the new vehicle. She is very knowledgeable and personable and is an excellent trainer with great patience. More

Our service advisor Jesse Friedman is wonderful to work with. Thank you so much. With gratitude and appreciation for your hard work and dedication to deliver exceptional customer service! with. Thank you so much. With gratitude and appreciation for your hard work and dedication to deliver exceptional customer service! More

Victor Campos as professional, informed, and helpful. He presented good explanations to my questions and concerns. He presented good explanations to my questions and concerns. More

As a customer, Tucson Subaru's sales, service, and parts departments have been consistently outstanding. departments have been consistently outstanding. More

Darla was right on time. Very personable, very informative, very knowledgeable. She went through the book with me and the instrument panel and I now have a greater appreciati Very personable, very informative, very knowledgeable. She went through the book with me and the instrument panel and I now have a greater appreciation of The technology. More