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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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March 20, 2023

From the time you arrive, and you leave the facility the service and customer service is impeccable. Chris Valencia did an outstanding job of providing great customer service. More

by jj3_15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

March 16, 2023

Great service. Always done well, nearly always completed early and exactly the price they quote More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

March 16, 2023

Chris my service advisor is a great guy polite and knowledgeable. If you have a Subaru I would recommend him. Tucson Subaru as Dealership does not get high marks from me on many levels. More

by Sreese1938
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

March 16, 2023

Chris was polite, efficient, informative and a superb communicator throughout the entire process. Thank you. More

by cahearn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

March 15, 2023

I've always had good service at Tucson Subaru. Nice folks, they do what they say. More

by apb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

March 15, 2023

Darla is very friendly and knowledgeable about the features in our new car. She is fun to work with. More

by DonandCamille
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Tucson Subaru responded

Thank you so much for the sweet review, I appreciate it! Darla

March 14, 2023

Darla was Very helpful in explaining our new car. We have been very satisfied at Subaru of Tucson. More

by floridal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Tucson Subaru responded

Thank you for being a part of the Tucson Subaru family, and I appreciate your wonderful review. Darla

March 14, 2023

Chris was very kind and helpful. He encouraged me to get a recommended fluid for my tires, which I'm thankful for the car being at tiptop shape. I also appreciate the staff that help More

by RebeccaJ1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Transportation department
Mar 14, 2023 -

Tucson Subaru responded

Thank you for the Review!

Mar 16, 2023 -

Tucson Subaru responded

Thank you for taking the time to leave this great feedback! - Artie

March 14, 2023

Very friendly, communicates timely, keeps us updated on repair, needs and status. Went over the repair, how he would expect his own vehicle, great job, should be a supervisor More

by glkeeneaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

March 14, 2023

Darla was excellent. Very friendly and knowledgeable. She answered all of our questions. Good communication More

by Tamara
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Tucson Subaru responded

I appreciate your wonderful review, Thank you kindly! Darla

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