Tucson Subaru - Service Center

From oil change to new Impreza. I went in for an oil change on my Outback and thought I'd l round while I waited. I was just looking trying to decide if I wanted a smaller, new car o I went in for an oil change on my Outback and thought I'd l round while I waited. I was just looking trying to decide if I wanted a smaller, new car or keep my Outback. I looked at Impeza and test drove and test drove one though I didn't like the color. I loved it. After deciding on a color Steve Wilis and crew worked very hard finding what I wanted, no easy. Eventually one was located, love it. I was very impressed with the team work atmosphere there. Everyone kept me informed along the way. Great folks. More

What a first visit ! We bought a 2017 Outback thru Craigslist last week. Brought it into Tucson Subaru today to get lube, oil, filter and checked over. Had a great exper We bought a 2017 Outback thru Craigslist last week. Brought it into Tucson Subaru today to get lube, oil, filter and checked over. Had a great experience. The service rep, Jesse, did a good job, touched all the bases without trying to oversell unnecessary work. Personable and knowledgeable. We asked about an extended service warranty so Jesse took us over to see Traci in Finance. She did a very credible job of showing us our options and pricing. The level we chose was a couple of hundred dollars less that what we found online. Traci took us over to see the lady who schedules the regularly scheduled classes to help new car owners learn all the features. We're welcome even though we didn't buy the car there. Also, introduced us to Darla, the New Vehicle Delivery Specialist. She's also the new car tech guru and is open to our questions, once we figure out what they are. Finally, the car we bought had a broken tail light and some broken plastic on one of the rear view mirrors. Will, in Parts, was all over it. He volunteered to put my box in the car, out in service. Turns out, while he was out there, he went ahead and installed the tail light and popped the new plastic on the mirror. Something I could have done, but way thoughtful of him. So, now, because of all this great treatment, we're pretty well trapped into revisiting this dealership for our service needs. I've heard good things about them from others, thought it was just part of the Subaru cult thing, but it turns out it's true. Oh, yea. We were in a few weeks ago and looked at and drove a couple of models, new and used. Dealt with Jack McVey. Today, he noticed our name on a list of service appointments, came to find us and congratulate us on acquiring an Outback even though he didn't make the sale. He'd be a good one to look up if you're visiting to look at cars. Low key, no BS. Finally ... the coffee is great. More

Outstanding Very helpful as there is much to learn and Darla was able to answer all our questions and invited us back if need additional help. Very helpful as there is much to learn and Darla was able to answer all our questions and invited us back if need additional help. More

Great. The best! Could it ask for a better experience. The. Very best great staff. Great facility just moved in town and Buddy my 2017 outback is in good caring hands Could it ask for a better experience. The. Very best great staff. Great facility just moved in town and Buddy my 2017 outback is in good caring hands for his 3rd oil change. Jade and staff went the extra mile 😊😊😊😊😊 More

Excellent Service Excellent service, Jade and Raj were great. I have trusted in this dealership since I bought my Forester there in 2014. They have never let me down. G Excellent service, Jade and Raj were great. I have trusted in this dealership since I bought my Forester there in 2014. They have never let me down. Great dealership, wonderful people and service. Brought my Forester in for my 60 month service. More

Patience was her virtue! Darla patiently walked us through all the tech features of our month old Forester. We had been struggling with STARLINK and several other tech feature Darla patiently walked us through all the tech features of our month old Forester. We had been struggling with STARLINK and several other tech features. She made it all easy and adjusted setting to fit our preferences. Thanks so much. More

agreat Service I have dealt with the service department three times. Each time I felt I received stellar service. Very professional. It is a very long drive for m I have dealt with the service department three times. Each time I felt I received stellar service. Very professional. It is a very long drive for me to get to Tucson Subaru, butt it is more than worth it. Special kudos to Jade Hilliard and Chris Fisher More

From oil change to new Impreza. I went to have my oil changed and decided to look around. I was very impressed with the Imperza but they didn't have the color i liked, today they've I went to have my oil changed and decided to look around. I was very impressed with the Imperza but they didn't have the color i liked, today they've found one for me. More

Very good dealer follow-up. I had a great visit with Darla Muckley, who handles the free after-sale demonstration of all the Subaru features. This was important to me because I'm I had a great visit with Darla Muckley, who handles the free after-sale demonstration of all the Subaru features. This was important to me because I'm entirely new to the EyeSight safety systems and the huge menu of infotainment options. Darla has encyclopedic knowledge of all the Subaru models, so I learned a surprising amount. And she has a friendly manner that made the visit a pleasure. Kudos to Darla and the dealership for doing this. More