Back

Tucson Subaru - Service Center

Tucson, AZ

4.8
2,253 Reviews

2,253 Reviews of Tucson Subaru - Service Center

Sort by
May 22, 2018

Good Experience I had a scheduled appointment and was received in allotted time. Service was quick and responsive! was offered a shuttle to mall, but I declined. Was More

by Karen&Jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
May 22, 2018 -

Tucson Subaru responded

Thank you fro taking the time to fill out the survey. See you on your next service..

May 22, 2018

Outstanding Service Came in Thursday without an appointment to check on strange problem with ignition system. Service Advisor Jesse Friedman was extremely helpful and ma More

by Ripley1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018

Thank you, Jesse Friedman! Jesse is the first service rep who listened to issue I have brought up almost every service visit for six years. It's finally fixed. More

by AzTrailerGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018

Outstanding Thank you Chris Fisher, showed up without an appointment and he was able to get me in for our first 6month check-up. Entire Team were friendly and pr More

by TDTommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gradillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fisher
May 22, 2018 -

Tucson Subaru responded

Thank you for taking the time to fill out the survey.

May 16, 2018

EXCELLENT TECHNOLOGY BRIEFING BY DARLA MUCKLEY I was very happy with the overall and thorough briefing Darla Muckley gave me on all the new technology that my new Subaru Legacy is equipped with. D More

by MarkUSPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Tucson Subaru responded

I appreciate your kind review. Thank you so much, please let me know how else I can assist in the future. Darla :)

May 14, 2018

Excellent Service Excellent service on car. Clean waiting room. Car completed in record time! I did have an issue with the car which Tucson Subaru will be fixing wit More

by Frances Lowy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
May 19, 2018 -

Tucson Subaru responded

Thank you for your response to the survey,

May 13, 2018

Love Encore We had a wonderful experience learning about the various buttons, levers and all-round perks of our Subaru Outback Limited on May 11 with Darla Muckle More

by Jeanne Bethel
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Tucson Subaru responded

I hope you had a wonderful weekend, Thank you so kindly for the review and for attending your love-encore delivery and learning all about your new Subaru. See me if you have any other questions and thank you for being a part of the Tucson Subaru family.

May 10, 2018

My experience at Tucson Subaru Our trips to the TS dealership have always been pleasant experience. The car itself has been wonderful; it's our second Subaru, and the service depar More

by Bob and Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McVey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Tucson Subaru responded

Thank you for your review...So glad!!!!!!!!!!!! Traci

May 05, 2018

Love-Encore Delivery Darla Muckley walked me through the love-encore delivery program yesterday afternoon and it was very informative, She had all the answers and was will More

by Jim C.
Recommend Dealer
Yes
Employees Worked With
May 05, 2018 -

Tucson Subaru responded

Thank you for your wonderful review and also for attending your technology features class. Have a good weekend. :) Darla

May 05, 2018

Courteous, flawless service I came in because of a Safety Recall (air bag on passenger side needed replacement). Jesse made the whole process, including arranging for a loaner, s More

by tika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
176
...