2,253 Reviews of Tucson Subaru - Service Center
Good Experience I had a scheduled appointment and was received in allotted time. Service was quick and responsive! was offered a shuttle to mall, but I declined. Was I had a scheduled appointment and was received in allotted time. Service was quick and responsive! was offered a shuttle to mall, but I declined. Was in and out within an hour. More
Outstanding Service Came in Thursday without an appointment to check on strange problem with ignition system. Service Advisor Jesse Friedman was extremely helpful and ma Came in Thursday without an appointment to check on strange problem with ignition system. Service Advisor Jesse Friedman was extremely helpful and made every effort to help solve the problem. Wound up leaving the car over the weekend to be thoroughly checked. Jesse provided a loaner car for us to get home. We could not be more satisfied with the conscientious, thoughtful, and courteous service we received. More
Thank you, Jesse Friedman! Jesse is the first service rep who listened to issue I have brought up almost every service visit for six years. It's finally fixed. Jesse is the first service rep who listened to issue I have brought up almost every service visit for six years. It's finally fixed. More
Outstanding Thank you Chris Fisher, showed up without an appointment and he was able to get me in for our first 6month check-up. Entire Team were friendly and pr Thank you Chris Fisher, showed up without an appointment and he was able to get me in for our first 6month check-up. Entire Team were friendly and professional. More
EXCELLENT TECHNOLOGY BRIEFING BY DARLA MUCKLEY I was very happy with the overall and thorough briefing Darla Muckley gave me on all the new technology that my new Subaru Legacy is equipped with. D I was very happy with the overall and thorough briefing Darla Muckley gave me on all the new technology that my new Subaru Legacy is equipped with. Darla really did an excellent job explaining every function of every button, switch, and lever in the car. She is very professional, and she is a super nice person that you will feel comfortable with immediately. Every employee I've met at Tucson Subaru has been a pleasure to do business with. I really enjoyed meeting and talking with Darla, and I look forward to seeing her again during my next visit to the dealership. Thanks Darla!!! More
Excellent Service Excellent service on car. Clean waiting room. Car completed in record time! I did have an issue with the car which Tucson Subaru will be fixing wit Excellent service on car. Clean waiting room. Car completed in record time! I did have an issue with the car which Tucson Subaru will be fixing without any hesitation on their part! More
Love Encore We had a wonderful experience learning about the various buttons, levers and all-round perks of our Subaru Outback Limited on May 11 with Darla Muckle We had a wonderful experience learning about the various buttons, levers and all-round perks of our Subaru Outback Limited on May 11 with Darla Muckley. She made everything very easily understood and pointed out things that we didn't even know we had available to us in our wonderfully beautiful new car! Darla "knows her stuff!" She's great! More
My experience at Tucson Subaru Our trips to the TS dealership have always been pleasant experience. The car itself has been wonderful; it's our second Subaru, and the service depar Our trips to the TS dealership have always been pleasant experience. The car itself has been wonderful; it's our second Subaru, and the service department is always friendly, takes care of whatever needs to be done in a timely manner, and in a very professional way. We're very satisfied with Tucson Subaru. More
Love-Encore Delivery Darla Muckley walked me through the love-encore delivery program yesterday afternoon and it was very informative, She had all the answers and was will Darla Muckley walked me through the love-encore delivery program yesterday afternoon and it was very informative, She had all the answers and was willing to explain things until I got what she was saying, no rushing, no short answers. This program is essential to understanding all the features on a new Subaru. More
Courteous, flawless service I came in because of a Safety Recall (air bag on passenger side needed replacement). Jesse made the whole process, including arranging for a loaner, s I came in because of a Safety Recall (air bag on passenger side needed replacement). Jesse made the whole process, including arranging for a loaner, smooth and seamless. I also ended up with a repaired air conditioner, in top form & delivering lots of cool air ahead of a fearsome Tucson summer; as well as a new cabin air filter, which should help reduce my allergies. The whole experience at the dealership was positive; my love affair with my 2010 Forester was reinforced. Thanks. Ann Shoben More