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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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February 28, 2020

Review of session for technology learning of new car Visit to help with my understanding of new technology Steve is very knowledgeable and a patient natural teacher I thoroughly enjoyed my time with St More

by mgold
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Mar 02, 2020 -

Tucson Subaru responded

Mgold, thank you for your kind review; we are happy to pass along your comments to the team here at Tucson Subaru! We are always more than happy to assist you if anything else comes up. Take care!

Apr 13, 2020 -

Tucson Subaru responded

It was a pleasure, and enjoy your Subaru! -Steve N

February 26, 2020

Great service. Beautiful facility. Tucson Subaru makes it incredibly easy to have your car serviced, from the online appointment process to the friendly greeting on arrival at their dri More

by pnoble10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 02, 2020 -

Tucson Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Apr 14, 2020 -

Tucson Subaru responded

We are happy to hear you experience with us was Extraordinary. Thank you so much for letting us provide our service. Thank you. Monica E.

February 26, 2020

Excellent service ALWAYS! Thank you! Everyone went the extra mile to ensure excellence. Making appt was easy on the website, loaner car was offered, easy doing business. I will be back! More

by Wendi
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Mar 02, 2020 -

Tucson Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

Apr 14, 2020 -

Tucson Subaru responded

Wendi, Thank you so much we all appreciate your business. Monica E.

February 26, 2020

Called about information on wrapping the chrome on our new Forester vehicle. My wife does not care for the chrome trim on both bumpers, side mirrors and lower door panels. More

by JK
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baron Clement
Mar 02, 2020 -

Tucson Subaru responded

Thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2020

Darla was super helpful. She answered all of our questions and then answered questions that we had not thought to ask. She offered to set up another meeti More

by iimaging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Tucson Subaru responded

Thank you for the kind review. I appreciate it. Darla

February 23, 2020

Darla did an outstanding job of explaining the features and technology on my new Subaru Ascent. She was so patient and eager to answer all of my questions. This is an invaluable service provided by Tucson More

by Paul K
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Tucson Subaru responded

I want to Thank you for your review and also for attending your love encore delivery. Darla

February 22, 2020

The service reps are quick about getting cars in and out, but take time to explain your repairs and call you with estimates and when it is ready. More

by nirvanastudio
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma, Jordi Acosta, Raymond Acevedo
Feb 26, 2020 -

Tucson Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2020

Top-Rated Subaru Service Department My recent experience with the service department at Tucson Subaru was exceptional. The online appointment scheduling is very user-friendly, and after More

by ddrcpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Schobel
Apr 14, 2020 -

Tucson Subaru responded

Hello, I am so glad you had a great experience ! - Jade H

February 18, 2020

Excellent Service!! Raj, one of the excellent service writers quickly met me and wrote my service order. He indicated the recall work would take several hours, but he se More

by Richard S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Feb 19, 2020 -

Tucson Subaru responded

Hello, thank you for your review! Our team is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case with Raj. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

February 18, 2020

Extremely helpful and patient. Pleasant, kind and very helpful. Two visits specialist came to my car and was able to solve my problem and did not have to leave my car. Thank you! More

by Dawn Brazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Feb 19, 2020 -

Tucson Subaru responded

Hi Dawn, we're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

Feb 20, 2020 -

Tucson Subaru responded

Thank you for the review, Dawn! Enjoy your car! -Steve N

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