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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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May 07, 2023

Excellent attention to detail and personal assistance by Service Advisor Jason Mumma. Costs and scheduled work were clearly explained. Dealership is clean and provided me a Loaner during multiple hour, 90,0 More

by machristo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
May 08, 2023 -

Tucson Subaru responded

Thank you for the review and the kind words. JM

May 06, 2023

Chris was Prompt, courteous, thorough! I already made a follow up appt. Based on his recommendation. More

by Cvmerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you for taking the time to leave a positive review on Dealer Rater. We are thrilled to hear that you had a great experience with our dealership, and we appreciate your business, and please don't hesitate to contact us if you need anything in the future. - Chris v

May 05, 2023

Chris at Tucson Subaru was everything you could want as a service technician. He made sure I was well taken care of! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again! We look forward to your next visit with us at Tucson Subaru!

May 05, 2023

My service advisor was very professional. He greeted me when I pulled up and gave me a time frame for the job to be completed he ,since it was my first time at this dealership he showed More

by titus101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Tucson Subaru responded

Thank you for the Review!

May 04, 2023

Darla, was gracious, knowledgeable and helpful with all questions. Demonstrated the switches and options for using the care. Feel comfortable with all the items on the car. More

by Outback Owners Again!
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Tucson Subaru responded

I really Thank you for your amazing review. Darla

May 04, 2023

While the prices are a little high, the professionalism and great communication are certainly a factor in choosing to keep returning to the dealer for service. More

by westharbor123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Tucson Subaru responded

Thank you so much for the feedback!

May 04, 2023

Chris did a great job in keeping us informed throughout the service process and was very transparent of all the services that needed to be done. Thank you! More

by LapisSubi9093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again! We look forward to your next visit with us at Tucson Subaru!

April 30, 2023

Everyone is extremely professional and knowledgeable. You definitely do everything to make the customer feel they are getting the best service. You are probably the best dealership service department I More

by jahegg008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Absolutely unusually great service from Chris Valencia. Although I’ve had nothing but great service from Tucson Subaru, Chris’s assistance. This time was fabulous. Attend. More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again! We look forward to your next visit with us at Tucson Subaru!

April 29, 2023

Great service from Tucson Subaru. .Chris was awesome. I will continue to use the dealership for service needs. More

by Tom B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again! We look forward to your next visit with us at Tucson Subaru!

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