2,264 Reviews of Tucson Subaru - Service Center
Everyone at this dealership that I have interacted with has been extremely helpful and professional. JJ has always been a pleasure to work with and always professional and timely. has been extremely helpful and professional. JJ has always been a pleasure to work with and always professional and timely. More
Every encounter with the employees at Subaru in Tucson has superseded my expectations. Everyone is professional, courteous, and thorough. Very accommodating. I have the upmost confidence in the maintenanc has superseded my expectations. Everyone is professional, courteous, and thorough. Very accommodating. I have the upmost confidence in the maintenance of my Ascent. Thank you Subaru! More
Highly recommend Tucson Subaru! Driving home from a trip and several red & yellow lights came on and would not go out! Called the dealership and they stated bring the car right over Driving home from a trip and several red & yellow lights came on and would not go out! Called the dealership and they stated bring the car right over! Diagnosed the problem and repaired it in 24 hours. A special thanks to Dan Ford for all his kindness and compassion during this time . He went above and beyond to help me with my situation. Best in Tucson! . More
Kevin was awesome, very helpful the entire process. The staff was beyond amazing. Extraordinary service, will definently be back in the future. Highly recommend Kevin and the entire staff at Tucson subaru! staff was beyond amazing. Extraordinary service, will definently be back in the future. Highly recommend Kevin and the entire staff at Tucson subaru! More
Though no one likes having car problems, I genuinely look forward to going to the Subaru dealership. The staff is always friendly and goes above and beyond to help resolve my issues. forward to going to the Subaru dealership. The staff is always friendly and goes above and beyond to help resolve my issues. More
Excellent service. Timely and professional. Monica kept me appraised of the scheduled service and let me know when the car would be available. All questions were answered. me appraised of the scheduled service and let me know when the car would be available. All questions were answered. More
In and Out, professionally done Ease of making an appointment? Super easy Able to pick time for appointment? Yes Drop off easy to do? Yes Registration easy? Yes Work done on ti Ease of making an appointment? Super easy Able to pick time for appointment? Yes Drop off easy to do? Yes Registration easy? Yes Work done on time? Yes Was the expected work done completely? Yes Was the vehicle left clean? Yes Easy to check out? Yes Just an exceptional experience with the Service Dept/ More
Very helpful! Darla helped me understand the bells and whistles of my new car. Without her help, I'd still be wondering how my doors unlocked! Communication when se Darla helped me understand the bells and whistles of my new car. Without her help, I'd still be wondering how my doors unlocked! Communication when setting up the appointment could have been a bit clearer, but part of that was due to the nature of the COVID19 pandemic. Thanks Subaru! I love my new car and now I know how to use it. :) More
This dealership open for business but lots of care is taken to protect employees and customers. . Chris Valencia provided me with very courteous and helpful service in the service department. Car was taken to protect employees and customers. . Chris Valencia provided me with very courteous and helpful service in the service department. Car was in and out in about 1 hour as promised. Chis explained maintenance performed and maintenance issues to monitor. Would recommend this dealership to anyone with a Subaru product in the Tucson area. More
Excellent Service Department Jade provided excellent service. Because of the pandemic, the service department personnel were careful to maintain their distance and the company had Jade provided excellent service. Because of the pandemic, the service department personnel were careful to maintain their distance and the company had provided them with face coverings and gloves, which everyone was wearing. As always, the regular technical maintenance, as well as a couple of special fixes, was efficient and thorough. The car was spotless when they returned it to me. More