Tucson Subaru - Service Center

Virtual Car Education With COVID-19 all around us, it's amazing what can be done without being in close contact. Today Darla was able to help me learn all about my new Acse With COVID-19 all around us, it's amazing what can be done without being in close contact. Today Darla was able to help me learn all about my new Acsent more effectively than I could have ever guessed you could through a Zoom chat. She did an excellent job explaining all the features and how they worked and how I will be able to enjoy my new Subaru. Overall Tucson Subaru has been a great experience buying a car and getting to know how it operates. Darla was very patient and helpful and willing to take the time it took for me to figure out all the new features of my car. I appreciate her effort and will call her again if there is anything else that I come across that I don't understand or know how to use properly. She's a great resource to learn how to use your new car. More

Upon arrival at Tucson Subaru I was impressed by the efficiency of the service crew. I was promptly greeted and checked in. The service tech addressed all of my concerns and my vehicle was repaired with efficiency of the service crew. I was promptly greeted and checked in. The service tech addressed all of my concerns and my vehicle was repaired within the time quoted. More

Eficient, friendly, perfect! He met me at my car, retrieved the service appointment information, and my outback was taken for a 6k checkup. Easy! He also relocked my back seat th He met me at my car, retrieved the service appointment information, and my outback was taken for a 6k checkup. Easy! He also relocked my back seat that I thought was broken...LOL Great visit. Thanks! More

Quick service and found a week battery and replaced. Always friendly service and a nice environment to wait as your car is serviced. Usually drive us somewhere but because of the virus, we just waited fo Always friendly service and a nice environment to wait as your car is serviced. Usually drive us somewhere but because of the virus, we just waited for vehicle. My only disappointment is having this 25 word minimum!!!!! More

I don’t know Artie Gonzales. Jason was the Service Advisor working with me. Jason did a fantastic job for me. He kept me up to speed on service progress. Advisor working with me. Jason did a fantastic job for me. He kept me up to speed on service progress. More

London Tobin gave me outstanding service and was so patient explaining everything to me that can't thank Tucson Subaru enough. He is a genuine asset to your company. patient explaining everything to me that can't thank Tucson Subaru enough. He is a genuine asset to your company. More

I had just driven 500+ miles from California pulled in to the dealership to see if I can get my tires rotated and oil changed. Monica was outstanding! She actually was able to get me scheduled in right then the dealership to see if I can get my tires rotated and oil changed. Monica was outstanding! She actually was able to get me scheduled in right then and there so I didn’t have to come back! I really appreciated that and highly recommend Tucson Subaru! More

Everyone was wonderful, polite and the facility was sparkling clean. There was proper distancing and hand sanitizers. All the staff was wearing masks and some were also wearing gloves. Great job. sparkling clean. There was proper distancing and hand sanitizers. All the staff was wearing masks and some were also wearing gloves. Great job. More

Consistently the best! Covid-19 challenges increase stress BUT Jay Rau and the Service Team minimized my anxiety and in record time I was on my way! Thanks 😊 Covid-19 challenges increase stress BUT Jay Rau and the Service Team minimized my anxiety and in record time I was on my way! Thanks 😊 More

Convenient and efficient Never have had such convenient service for a car. No more park and then wait on line in the service department. Now, drive onto the service line, wait Never have had such convenient service for a car. No more park and then wait on line in the service department. Now, drive onto the service line, wait a very short time until an attendent signs your car in. Then, wait a reasonable amount of time in a comfortable waiting room for the car to be serviced. Good job, Tucson Subaru! More