Tucson Subaru - Service Center

More Than Helpful Today we visited Tucson Subaru to have our "Love Encore" discussion of Subaru's technology. Steve Norris conducted our session and was fantastic. This Today we visited Tucson Subaru to have our "Love Encore" discussion of Subaru's technology. Steve Norris conducted our session and was fantastic. This is our first Subaru and the technology on our Forester is certainly MUCH MORE advanced than our other cars. Steve answered all our questions and took the time to insure we were satisfied with his explanation of the system. He also did a great job of taking us through the systems in a way that showed how they interacted with each other. Finally he assured us that he and the staff at Tucson Subaru were available to answer any questions in the future. As we meet and engage with additional members of the staff we continue to impressed and pleased with their assistance and attention. More

Professional; thorough; friendly The Tucson Subaru team has always been very professional, thorough and friendly. Now, during this Pandemic situation, they have not skipped a beat an The Tucson Subaru team has always been very professional, thorough and friendly. Now, during this Pandemic situation, they have not skipped a beat and work in every way to maintain a safe environment for their staff and for the customers. Great job. More

I never met Artie, but based on the condition and efficiency of my visit, he is a 5 star technician. The service department earned a 5 star rating by treating me like a person with dignity and profes efficiency of my visit, he is a 5 star technician. The service department earned a 5 star rating by treating me like a person with dignity and professionalism. The intake was speedy and effortless, and the waiting area felt safe and comfortable. The car was ready for me in less than the time I expected. More

Exceptionally helpful I have taken my car in for service a number of times, and Raj has always gone above and beyond to help out. The technicians have also done a great job I have taken my car in for service a number of times, and Raj has always gone above and beyond to help out. The technicians have also done a great job each time (unfortunately, I'm not sure who, specifically, worked on my car)! More

Kindness The young man that waited on me was Chris Valencia.He was so respectful and kind. I would highly recommend Tucson Subaru on Oracle Road. The young man that waited on me was Chris Valencia.He was so respectful and kind. I would highly recommend Tucson Subaru on Oracle Road. More

Tucson Subaru promotes the Subaru ethos: "Love, it's what makes Subaru, Subaru." The service team is top notch, anticipating potential problems before they appear. They replaced my battery after noticing det makes Subaru, Subaru." The service team is top notch, anticipating potential problems before they appear. They replaced my battery after noticing deterioration and damage from not being driven during lockdown. The offices were spotless and service was quick and efficient as our numbers are spiking. Excellence and, of course, LOVE. Thank you, Tucson Subaru! 💟 More

Chris Smith assisted me when I bought my Crosstrek 2 years ago. I have only ever gotten my car serviced at Subaru Tucson. Best customer service and employees! years ago. I have only ever gotten my car serviced at Subaru Tucson. Best customer service and employees! More

This was my second time meeting with Darla. Even though this time we met virtually Darla was incredibly helpful and a pleasure to talk to. She answered all my questions and emailed a Home Link video that this time we met virtually Darla was incredibly helpful and a pleasure to talk to. She answered all my questions and emailed a Home Link video that was very useful! More

Great service department. I own two 2019 and one 2020 Subaru and none were purchased here because I can buy them for $1500-$2000 less each by driving 80 miles to Phx. Subaru and none were purchased here because I can buy them for $1500-$2000 less each by driving 80 miles to Phx. More

Monica Estrada was the service agent that checked us in for the correction of two recalls and regular service. She was friendly, professional and efficient. She let us know the vehicle would be ready about for the correction of two recalls and regular service. She was friendly, professional and efficient. She let us know the vehicle would be ready about three pm, and it was. More