2,263 Reviews of Tucson Subaru - Service Center
Always great service, our 10th Subaru in family, Tucson Subaru take really good care of my outback. Dan, the service writer is prompt, caring and very professional Subaru take really good care of my outback. Dan, the service writer is prompt, caring and very professional More
It gets no better than Darla! Darla was beyond fantastic. She was able to cut through the tedious manual instructions and bring us an understanding to a septuagenarian and an oct Darla was beyond fantastic. She was able to cut through the tedious manual instructions and bring us an understanding to a septuagenarian and an octogenarian of necessary features and practical options and HOW TO USE THEM. To say we were initially overwhelmed with our 'space ship like' vehicle is an understanding. After working with her for just an hour, both our comfort and confidence level radically improved. We thoroughly enjoyed our 45 minute ride home and look forward to every day of driving our wonderful vehicle......and knowing the entire Subaru dealership is available to us with assistance whenever we need it. Darla is a true asset to your dealership. Thus far everyone we have encountered has made this a experience. More
Basic maintenance (oil change, tire rotation and check) completed well and in much less time than we were told to expect. Helpful as we were waiting. completed well and in much less time than we were told to expect. Helpful as we were waiting. More
I can always rely on Tucson Subaru for efficient, excellent and courteous service for my Outback. Good social distancing and protections for customers and the service on my car was done quickly. I ev excellent and courteous service for my Outback. Good social distancing and protections for customers and the service on my car was done quickly. I even got a 4-page print out of everything that was accomplished. I really trust this dealership. More
Chris was amazing! He was helpful and thorough. He explained the process and provided me with an appropriate time estimate to completion. He made sure I knew about the free car wash. I’ll always recom explained the process and provided me with an appropriate time estimate to completion. He made sure I knew about the free car wash. I’ll always recommend Tucson Subaru as being a great dealership both for purchasing your vehicle and subsequent maintenance! More
30K check up ALWAYS pleasant, cheerful, and extremely helpful. Best ever buying and servicing experience. Always chat Subaru up about the positive experiences and ALWAYS pleasant, cheerful, and extremely helpful. Best ever buying and servicing experience. Always chat Subaru up about the positive experiences and friendly personnel. Monica was great and unfortunately did not get the name of the gentleman that helped re-sync my phone to vehicle. Thank you kindly! More
Good service Brought our 2015 Forester in for 2 recalls (brake lamp switch and rear coil springs), and to have them trouble shoot issues with the driver's side doo Brought our 2015 Forester in for 2 recalls (brake lamp switch and rear coil springs), and to have them trouble shoot issues with the driver's side door lock and the EyeSight system. Also had the routine service needed completed. The accomplished it all in 1 day, and the pricing seemed fair. More
Five-star courteous, professional, and prompt service. I arrived 20mins ahead of my appointment time. Service advisor was prompt to receive me, outline the planned service with appropriate estimated wait I arrived 20mins ahead of my appointment time. Service advisor was prompt to receive me, outline the planned service with appropriate estimated wait time, possible expenses which she (MONICA) said she'd try to comp for me. It was nice to see a service advisor try to get comps for the customer. And the work got completed and Monica had me checked out well under the estimated 1hour from the start. It was a relaxing & stress-free experience, as always. Thanks again Tucson Subaru. More
Service department was outstanding. Safe and efficient and excellent work. Best customer service in Tucson. Chris Valencia was our service representative and did an excellent job. and excellent work. Best customer service in Tucson. Chris Valencia was our service representative and did an excellent job. More