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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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July 15, 2020

I had a great service visit at Tucson Subaru. JJ is a true professional and all the staff were courteous and mindful. Way to go! More

by Kat M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Jul 15, 2020 -

Tucson Subaru responded

I appreciate it so much, safe travels!!

July 14, 2020

Always great service, our 10th Subaru in family, Tucson Subaru take really good care of my outback. Dan, the service writer is prompt, caring and very professional More

by JP Pilger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Tucson Subaru responded

Thanks you for the review!

July 14, 2020

It gets no better than Darla! Darla was beyond fantastic. She was able to cut through the tedious manual instructions and bring us an understanding to a septuagenarian and an oct More

by Linda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio, Robert Pedroza
Jul 14, 2020 -

Tucson Subaru responded

Thank you !! Louie A

Jul 14, 2020 -

Tucson Subaru responded

I genuinely appreciate you attending your love encore delivery appointment and for the kind review. Welcome to the Tucson Subaru family and please reach out to me if you need anything. Darla

Aug 11, 2020 -

Tucson Subaru responded

I am glad we were able to help you out with the features on your new car! Thank you Robert P.

July 14, 2020

Basic maintenance (oil change, tire rotation and check) completed well and in much less time than we were told to expect. Helpful as we were waiting. More

by rsv
Recommend Dealer
Yes
Employees Worked With
I thought we worked with Jason M, not Artie G, Jason Mumma
Jul 14, 2020 -

Tucson Subaru responded

Glad we could do a great job for you! Looking forward to seeing you again next service. Jason

July 13, 2020

I can always rely on Tucson Subaru for efficient, excellent and courteous service for my Outback. Good social distancing and protections for customers and the service on my car was done quickly. I ev More

by Margalis
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London, Pamela Fairchild
Jul 13, 2020 -

Tucson Subaru responded

Thank you :)

Jul 13, 2020 -

Tucson Subaru responded

Thank you so much for your feedback! We greatly appreciate it. We look forward to seeing you at your next service. :)

July 11, 2020

Chris was amazing! He was helpful and thorough. He explained the process and provided me with an appropriate time estimate to completion. He made sure I knew about the free car wash. I’ll always recom More

by sethdirwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio
Jul 11, 2020 -

Tucson Subaru responded

Thank you !! Louie A

Jul 17, 2020 -

Tucson Subaru responded

That's Great! i'm always happy to help ! - chris

July 11, 2020

30K check up ALWAYS pleasant, cheerful, and extremely helpful. Best ever buying and servicing experience. Always chat Subaru up about the positive experiences and More

by Debbie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 11, 2020 -

Tucson Subaru responded

Debbie, thank you so much for your review. We are always happy to meet your expectations and provide you with Extraordinary Service. Thank you. Monica Estrada

July 11, 2020

Good service Brought our 2015 Forester in for 2 recalls (brake lamp switch and rear coil springs), and to have them trouble shoot issues with the driver's side doo More

by Timothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 13, 2020 -

Tucson Subaru responded

Timothy, thank you so much for your review. I was glad to provide you with Extraordinary Service. Thank you. Monica Estrada

July 10, 2020

Five-star courteous, professional, and prompt service. I arrived 20mins ahead of my appointment time. Service advisor was prompt to receive me, outline the planned service with appropriate estimated wait More

by Marshall, for Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 10, 2020 -

Tucson Subaru responded

THANK YOU SO MUCH FOR YOUR POSITIVE COMMENTS. WE ARE HAPPY TO PROVIDE EXTRAORDINARY SERVICE. MONICA

July 10, 2020

Service department was outstanding. Safe and efficient and excellent work. Best customer service in Tucson. Chris Valencia was our service representative and did an excellent job. More

by mhtaylor51
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Tucson Subaru responded

my pleasure always happy to help!

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