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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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July 24, 2020

Routine Service Efficient quality service with personable customer service representatives. The customer waiting lounge is spacious and comfortable. The service is c More

by 1958mberke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
Jul 24, 2020 -

Tucson Subaru responded

Thank you for taking the time to write this review!

July 24, 2020

Brought our Forester in to get serviced and it was quick and easy. We were told 1-1 & 1/2 hours. We were out in a little under an hour and it was very busy. London was polite and very efficient in getting u More

by Mackohana55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
Jul 24, 2020 -

Tucson Subaru responded

Thank you so much for this wonderful review!

July 23, 2020

OIl Change This visit was for the second free oil change and inspection, after buying a used Camry from this dealership a year ago. Service was timely, pandemic More

by Em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 24, 2020 -

Tucson Subaru responded

Thank you so much for your comments. Stay safe. Monica Estrada

July 23, 2020

36,000 servicing They took care of us in a very short time. People at the dealership were very friendly and easy to talk to. They did exactly as we wanted. More

by joecoolbeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tucson Subaru responded

It was an absolute pleasure working with you !-CHRIS V

July 22, 2020

Great service as usual! After almost 3 years this dealership has been very good and recommend them highly. The personnel always friendly and efficient. The dealership is ama More

by garyneedle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
Jul 22, 2020 -

Tucson Subaru responded

Thank you for taking the time to write this review!

July 22, 2020

Really good London was great to work with your facility was clean. Overall it was a good experience. I will be a repeat customer. Excellent service department More

by melmo01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
Jul 22, 2020 -

Tucson Subaru responded

Thank you for taking the time to write this wonderful review!

July 22, 2020

Tucson Subaru and our service advisor Chris Valencia provided us with an outstanding service. Professional, courteous and friendly service by Tucson Subaru, what a refreshing dealership experience!. More

by Tucson
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Tucson Subaru responded

Always Happy to help ! -chris

July 21, 2020

Had an urgent ac issue right before a road trip. Monica in the service department went above and beyond to help diagnose the issue and get me back on the road. Great customer service at this Subaru dealer. More

by Roadystyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kage Krol, Monica Estrada
Jul 21, 2020 -

Tucson Subaru responded

Josh, Thank you so much for your review. I'm glad everything worked out for you. Have a safe trip. Thank you. Monica Estrada

July 20, 2020

Excellent service! I always received excellent service at Tucson Subaru, This time was no exception. Jade expertly customized my service and made sure all my concerns we More

by crosstreklover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Tucson Subaru responded

Thank you so much for the kind words and thank you so much for being a Tucson Subaru customer. It is our pleasure to serve you.

July 19, 2020

Overfilled my coolant so drove into the dealership without an appointment to get help. London assessed the situation and secured a device to suction the excess out. He also noticed that my washer flui More

by Christine Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
Jul 20, 2020 -

Tucson Subaru responded

Thank you for taking the time to write this wonderful review!

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