Tucson Subaru - Service Center

Monica was very friendly and explained things well. Would have appreciated a call before we felt compelled to call late afternoon when the car was ready.. have appreciated a call before we felt compelled to call late afternoon when the car was ready.. More

Darla was incredibly helpful in terms of reaching out and offering her services to make my Subaru experience the best it could be. She was also really good at following up when I had dropped off to ensure th offering her services to make my Subaru experience the best it could be. She was also really good at following up when I had dropped off to ensure that I got my gas card and discounts correctly. More

Jesse has always provided efficient and courteous service, everything was completed exactly as promised and was ready sooner than expected. It is always a pleasure bringing my car in. service, everything was completed exactly as promised and was ready sooner than expected. It is always a pleasure bringing my car in. More

Darla is a natural at her job. She was wonderful to talk with. She listens. That, alone, is amazing. She is patient. She is a natural teacher, explaining everything in a clear and organized way. She was not with. She listens. That, alone, is amazing. She is patient. She is a natural teacher, explaining everything in a clear and organized way. She was not rushed. I felt like we had plenty of time for me to think of questions and for her to respond. She obviously loves cars and loves Subaru. She couldn’t be more perfectly suited for this job. Give this woman a raise! She is a huge asset to your dealership. I’m so grateful for this Encore program. It helped me love my Outback even more, which I never thought could be possible. It’s a huge comfort knowing I can call again with any other questions. Now this makes me feel like a valued customer! Darla did an extraordinary job. Thank you! More

Professional environment with assertive up sells and creative revenue drivers. Communicative throughout your service call. They could probably utilize a small part of their profit margin to cover “shop creative revenue drivers. Communicative throughout your service call. They could probably utilize a small part of their profit margin to cover “shop costs” instead of passing it on to guest and still be doing great financially. Those extra fees chip away at the perceived integrity of the overall experience. More