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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

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November 08, 2020

Thanks for your help, Chris! We love our car and the Subaru service! Six letter word for awesome sauce: Subaru Grateful cheers and kind regards to all! More

by me.bouletstephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

I was shocked that I only spent an hour waiting for service completion. I was impressed. Well mannered and definitely an asset to the team. Looking forward to working with him again! More

by luci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Though the work was good, I had two concerns. My rear window blade works but no liquid comes out of the unit. Not fixed or even noticed in complimentary check. There was something off about the whole p More

by Jazzed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2020

Steve Norris was a great help to me trying to navigate all the great features I have in my new car. I learned so much. Thanks for your assistance Steve!!! More

by Mary_emma5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris
Nov 09, 2020 -

Tucson Subaru responded

Thank you so much for servicing with us at Tucson Subaru. We will always be here for your service needs. Jesse Friedman.

November 07, 2020

They really know what they're doing. The whole process is smooth from start to finish. Monica even went above and beyond. When my passenger got out and complained about aches and pains, she actually brought More

by Editorlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 07, 2020 -

Tucson Subaru responded

Thank you so much, appreciate you. Stay Safe. Thanks. Monica Estrada

November 07, 2020

Tucson Subaru's level of customer service has not failed us since we walked onto their lot a few weeks ago. Recently, we sat one-on-one with Steve Norris for training on how to use the many technological as More

by lbonney333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 10, 2020 -

Tucson Subaru responded

Thank you for the kind words. We hope you have a great day!

Nov 12, 2020 -

Tucson Subaru responded

That's very nice of you to say. Thanks so much for sharing! -Steve N

November 06, 2020

I had great service for a morning appointment. The time was a little less than predicted. The final total was also lower than the initial estimate. More

by call2545436
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 06, 2020 -

Tucson Subaru responded

Thank you so much for your review. Thanks. Monica Estrada

November 06, 2020

Rah was awesome. Figured out my issue and had it scheduled and worked in no time! I will go back to the dealership because of his service. More

by Jjwolfpruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Nov 06, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

November 06, 2020

He did a great job and I even received a coupon for a free car wash. He also instructed me on a few things I needed to know: how to correctly use the parking brake. Thanks More

by Pattie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Great service. Immediate attention when I pulled in. Got a loaner car very quickly. Received a phone call keeping me updated. Work completed in time they quoted More

by subarujudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordi Acosta, Monica Estrada
Nov 06, 2020 -

Tucson Subaru responded

Thanks for your great review. Monica Estrada

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