Tucson Subaru - Service Center

Darla and Jesse at Tucson Subaru are always ready to answer my questions. It is very refreshing to find such responsive and knowledgeable customer service. answer my questions. It is very refreshing to find such responsive and knowledgeable customer service. More

We were very impressed with Steve Norris as he helped us navigate the ins and outs of our new Subaru Outback. It's nice to know that we can contact him if we have any questions in the future. navigate the ins and outs of our new Subaru Outback. It's nice to know that we can contact him if we have any questions in the future. More

Jade Hilliard is a gem (pun unintended) of an employee. We took our Impreza in for warranty work and received a loaner car as it would take one or two day to get parts. A nearly new 2020 Outback, so I was We took our Impreza in for warranty work and received a loaner car as it would take one or two day to get parts. A nearly new 2020 Outback, so I was quite pleased. Jade kept me apprised of the status of the repairs and efficiently helped us return the loaner car and retrieve ours. The employees on the Service Apron were also top-rate. More

My Subaru Love orientation with Steve was informative, friendly and thorough. A lot of technology was broken down into bite-size understandable pieces. Steve is an excellent teacher and a great ambassador friendly and thorough. A lot of technology was broken down into bite-size understandable pieces. Steve is an excellent teacher and a great ambassador for Subaru! More

Steve Norris was incredible during my Love Encore visit. He explained the features to me that I was still a little unclear on, and he was really able to focus his explanations on the info I needed to know He explained the features to me that I was still a little unclear on, and he was really able to focus his explanations on the info I needed to know based on the type of driving I do. He never once talked down to me or treated me like I was stupid (experiences I have had at other car dealers throughout my life). I felt very comfortable asking him questions and felt confident with the answers he gave me. He confirmed my first service appointment that I have scheduled (I appreciated that level of detail). Overall, it was a great experience with him! More

All of my experiences with Tucson Subaru to date have been easy, pleasant and productive. Today we did the new car overview instructions with Darla, which was amazingly useful and fun. She is a very ef been easy, pleasant and productive. Today we did the new car overview instructions with Darla, which was amazingly useful and fun. She is a very effective and pleasant person who I hope you folks appreciate as much as I do. More

Steve Norris was very helpful during the purchase of our new 2020 Subaru Forester Touring. He helped us understand all the safety and technical features of our Subaru during the Love-Encore orientation. new 2020 Subaru Forester Touring. He helped us understand all the safety and technical features of our Subaru during the Love-Encore orientation. More

Raj was excellent. I came in for routine service and something unexpected was found. He communicated clearly including the estimated completion time with the additional work. He also updated my radio so something unexpected was found. He communicated clearly including the estimated completion time with the additional work. He also updated my radio software as he noticed I was missing the latest up date. He was friendly and courteous. Raj was excellent. More

I always take my WRX to get serviced here. Staff is super friendly, professional, and thorough. Will keep bringing my car back here for as long as I keep my car . friendly, professional, and thorough. Will keep bringing my car back here for as long as I keep my car . More