Back

Tucson Subaru - Service Center

Tucson, AZ

4.8
2,263 Reviews

2,263 Reviews of Tucson Subaru - Service Center

Sort by
November 18, 2020

I was impressed with the efficiency of the checkin process. Brittney was quick to All told I was at the shop about 2 hours, not long considering the thorough job performed. I will be returning for s More

by Jhallen46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Tucson Subaru responded

Thank you so much for the kind words! I look forward to working with you next time. Take care! -Brittney

November 17, 2020

JJ Rau and the entire team at Tucson subaru - Thank you! I brought my car in for a simple oil change and they handled it with ease and attention to detail. Turns out I had an issue with a tire bubble and it More

by carbogast787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rau
Nov 17, 2020 -

Tucson Subaru responded

You are awesome! Thank you again for trusting us here at Tucson Subaru, can't wait to see the spec B again!

November 17, 2020

Steve Norris was extremely helpful and knowledgeable during my Love Encore appointment. Steve offered to meet in person or by Zoom or phone, which was great to have a choice during our Covid times. I fe More

by HansonJ.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris, Robert Pedroza
Nov 17, 2020 -

Tucson Subaru responded

Thank you for sharing your experience! I'm glad I could help. Enjoy your Subaru! -Steve N

Nov 30, 2020 -

Tucson Subaru responded

Thank you for tagging me in the review. Enjoy your new car. Robert P.

November 17, 2020

I don't know, I didn't deal with an Artie Gonzales. I dealt with a JJ Roe. He was fantastic! Best service tech I have had at SOT. More

by Papahotshot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Nov 17, 2020 -

Tucson Subaru responded

You are awesome! Thank you so much have a great ride!

November 17, 2020

Darla was very kind and helpful in teaching us all of the bells and whistles that came on our new Subaru Outback. She answered all of our questions and made the visit enjoyable! More

by akmacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Tucson Subaru responded

I appreciate the review, and please reach out if you have any other questions. Thank you. Darla

November 17, 2020

Darla was great! She answered all of my questions professionally and completely. She was able to meet me at the time I needed and made sure I was happy. More

by tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Tucson Subaru responded

I am glad all is well with your new Subaru. Thank you so much for the review, I appreciate it. Darla

November 16, 2020

Loved all the great help he gave us. Very knowledgeable and easy to understand. We’d definitely go back to work with him again. Many thanks for all the help. More

by karen.varcoe.kv
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 16, 2020 -

Tucson Subaru responded

Thank you, Karen! I'm glad I could help and enjoy your Subaru! -Steve N

November 16, 2020

Steve helped make this a great first-time experience as a Subaru owner. The Love Encore orientation for my new Forester was really helpful and informative. In fact, I've never had such a pleasant new-car-bu More

by BrentInTucson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 16, 2020 -

Tucson Subaru responded

Thank you, Brent! I'm glad we could make it a good one for you! Enjoy your Forester! -Steve N

November 16, 2020

Steve was absolutely fantastic! He helped me figure out the areas that I couldn’t understand on my own, answered my questions and showed me how to do everything. On top of that, I had to bring my three-yea More

by DPinTucson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 16, 2020 -

Tucson Subaru responded

That was so much fun! I'm happy you had a great experience and thanks for leaving a review! -Steve N.

November 16, 2020

WOW this guy knows his stuff. In a little under an hour he took us through each of our new Subaru's switches and bells. (lots of bells) He also said that if we needed a refresher course just call and get a More

by russstory2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris, Anthony Perez
Nov 16, 2020 -

Tucson Subaru responded

That's nice of you to say! Thank you so much for sharing and safe travels! -Steve N

Nov 16, 2020 -

Tucson Subaru responded

Thank you for the Review!

Nov 17, 2020 -

Tucson Subaru responded

Thank you for the great feedback! :)

Nov 19, 2020 -

Tucson Subaru responded

That's great to see. CJ

...
105
...