Tucson Subaru

Easy no hassle Our experience was very easy, told the salesperson what we wanted found the car, took a test drive, and started the purchase process. No real price Our experience was very easy, told the salesperson what we wanted found the car, took a test drive, and started the purchase process. No real price negotiations, true car said the deal was good so it was just going through the process. All dealer personal were courtesy and professional. No mistakes all services and products were fairly priced, pleasant process. More

Experience with service department. February 1, 2016, arrived at the dealership for scheduled maintenance. The day was damp and windy. We were immediately greeted by the service manager, February 1, 2016, arrived at the dealership for scheduled maintenance. The day was damp and windy. We were immediately greeted by the service manager, who promptly found our folder and carefully explained everything that would be done to our Subaru Forester during servicing. He asked if there were any concerns or problems. We had them check the wiper blades. My wife and I spent a comfortable 2 and half hours in the lounge, watching, TV, reading and chatting with other Subaru owners. All of the staff of Tucson Subaru were cheerful and friendly. When the coffee ran out, fresh grounds were added to the coffee maker, keeping the supply fresh and hot. We were advised our car would be ready in 15 minutes and it was. Our wait was pleasant, and best of all, our Forester was parked close to the door, engine running and heater on. A welcome thing on a chilly day. Thank you to all the staff at Tucson Subaru. You all are the greatest. More

Very Dissapointed I was verbally told things from house tech(?)GUNTHER VERDUGO ?(005)),and (999) that were not put on paper work. and some things that were put on pape I was verbally told things from house tech(?)GUNTHER VERDUGO ?(005)),and (999) that were not put on paper work. and some things that were put on paper not explained. car hasn't been drive able-----since Dec. 2015 I am disabled and retired in my 70's and do not have $4.577.85 which was the printed quote. No One told me it should not be driven!!! Sorry. NO LONGER A SUBARU FAN for Service or sales and since this is the only S. Dealer with in approx. 40 miles of my house since you have moved at least 4 times since 1987... I will have to look else where . I did call to say thank you for my birthday card even though my birthday is in JULY and the card came January. OH! My car is a 2005 Legacy with approx.73,545 miles.!!!! Forgot to mention this is my 5th to 7th Subaru including my daughters 3!!!!! M. C.Reichard More

Great Buyer Experience Salesman and dealership went out of their way to provide a very good deal on a well structured lease. Very painless. Bought two cars this weekend from Salesman and dealership went out of their way to provide a very good deal on a well structured lease. Very painless. Bought two cars this weekend from this dealership so that should speak for itself. More

Not painful at all. :) It took me a long time to decide to purchase a new vehicle and Kevin was extremely patient the whole time. I was unable to get there early but he sta It took me a long time to decide to purchase a new vehicle and Kevin was extremely patient the whole time. I was unable to get there early but he stayed after closing time to finish the paperwork. More

Replacing car my new 2015 forester began to have a rattle noise and took it to the dealer about five times and couldnt fix it so finally I decided to change the car my new 2015 forester began to have a rattle noise and took it to the dealer about five times and couldnt fix it so finally I decided to change the car for another unit and the pre owned 2013 trbeca was just right More

Late night Crosstrek pickup. The dealership consistently worked with me over the phone and via email to help me set up my first car buying experience. I live in the Phoenix area s The dealership consistently worked with me over the phone and via email to help me set up my first car buying experience. I live in the Phoenix area so it was important to me to get as much done without physically being in Tucson. The dealership even stayed open late on a weekday night to allow me to drive down after work and pick up my car! More

Going the extra mile for a customer I realized it was time for an oil change on Friday 1/29/16 and Monday I was leaving for a medical appointment in Las Vegas, a city that it takes me 7- I realized it was time for an oil change on Friday 1/29/16 and Monday I was leaving for a medical appointment in Las Vegas, a city that it takes me 7- 8 hours to drive to from Tucson. Friday I stopped by Tucson Subaru and spoke with the manager Frank Calvillo. I didn't tell Frank I had a medical appointment in Las Vegas, just that I was leaving on Monday for the trip. However, he went out of his way to arrange an oil change that Friday afternoon and also arrange the shuttle service to take me to an appointment in Tucson during the oil change . I appreciated his willingness to make the extra effort to help me out, make my life a little easier. More

One the best car buying experiences We went there to to look at a specific car and Kevin made it very easy and painless. Tim in finance made sure that we were comfortable with the option We went there to to look at a specific car and Kevin made it very easy and painless. Tim in finance made sure that we were comfortable with the options that we had to pick from and work with us in a timely manner. More