Tucson Subaru

The BEST buying experience EVER!!! My husband and I originally dealt with Spence, he is why we returned to Subaru. When after six months we returned Spence was with another couple and s My husband and I originally dealt with Spence, he is why we returned to Subaru. When after six months we returned Spence was with another couple and said he would be a bit and would we mind if another salesperson helped us? Spence introduced us to Steve Norris who turned out to be as helpful, knowledgable, patient and non-preasure as Spence had been. I was torn between a new Ford or the Subaru Outback and was upfront and honest with Steve and he encouraged me to drive the Ford and did not pressure me in the least. I contacted Steve and let him know the Outback we had originally talked about is what was going to be purchased - the vehicle was in transit. Steve emailed me a quote and I emailed him five more questions. I had intended to go to the dealership Friday 12/29/17 to put a down payment on the Outback and that morning Steve let me know the vehicle had arrived. We met about 1:30 the same day where I test drove THE car and started the purchase ball rolling. EVERYONE from the ladies at the front desk to anyone working for Subaru was pleasant, sincere, and courteous. I never felt rushed or that there was something else Steve had to do or take care of. I will definitely refer anyone I know who is remotely interested in purchasing a vehicle to seek out Spence and Steve. Louis in finance was wonderful and also great to work with giving knowledge and offering the extras (extended warranties, etc.) without pressuring and after all was said and done, it was the BEST buying experience EVER! Steve receives a huge THANK YOU for his time, patience, sense of humor, sincerity, and an overall nice human being. Most Sincerely, Debbie C More

Awesome Experience! Kevin was very patient with us! He was in the middle of working with another gentlemen while working with us, can definetly multitask! There was no pr Kevin was very patient with us! He was in the middle of working with another gentlemen while working with us, can definetly multitask! There was no pressure selling from Kevin at all! Overall experience was AWESOME! Will be definitely reffering everyone to come to TUCSON SUBARU. Hope to see you guys again for our next vehicle purchase! Jennifer did awesome explaining everything with the financing and warrenties etc. Was a smooth experice to wrap up the day. THANK YOU TUCSON SUBARU, YOU GUYS ARE TRUELY THE BEST! More

Great!!!! I had nothing but courteous and efficient service from Ken. He took the time to instruct me on any questions I had and gave detail instructions on the I had nothing but courteous and efficient service from Ken. He took the time to instruct me on any questions I had and gave detail instructions on the new aspects of my 2018 Forester XT Touring. Kudos to him. More

Fantastic Car Buying Experience This dealership does everything right! In particular, the atmosphere is welcoming and friendly and the staff are extremely knowledgable and customer- This dealership does everything right! In particular, the atmosphere is welcoming and friendly and the staff are extremely knowledgable and customer-focused. I can't say enough positive things about Steve Norris, my sales consultant. He really listened, was extremely patient, and went above and beyond to help me find the perfect Forester. I will definitely refer others to him and to Tucson Subaru. More

Great Service Lengthy test drives were no problem. Negotiating through email went very smoothly. Thanks for a painless experience! Everybody seems happy to work th Lengthy test drives were no problem. Negotiating through email went very smoothly. Thanks for a painless experience! Everybody seems happy to work there. Ok two more words then. More

Excellent dealer Friendly, knowledgeable staff and great vehicles. Anthony made himself available whenever we wanted to come in despite brisk business. I would definit Friendly, knowledgeable staff and great vehicles. Anthony made himself available whenever we wanted to come in despite brisk business. I would definitely do business with them again. More

First Subaru purchase in the family I grew up in a family with Ford cars. Prior to walking into the Subaru dealer, I thought I was going to purchase a Ford Edge. I knew Subaru cars held I grew up in a family with Ford cars. Prior to walking into the Subaru dealer, I thought I was going to purchase a Ford Edge. I knew Subaru cars held their value very well; in addition, a friend and cousin had very good experiences with their Subaru's. For those reasons, I decided to at least take a look at the Subaru Outback and Forester at this dealer. Robert Pedroza met me outside, complimented me on my 95 Ford Taurus SHO, and continued to impress me with his knowledge of each of the cars. I returned the next day to take the Outback on a test drive. Robert did an excellent job of showcasing the features of the vehicle during this test drive. Robert even took me on a dirt road to get a better idea of how the Subaru performs on rougher terrain. This positive experience, along with Robert's passion for Subaru's since he has owned them for the last 15+ years, was one of the factors that ultimately led me to decide to purchase the Outback a few days later. More

Excellent, no pressure experience The Tucson Subaru dealership is excellrnt. My experience previously with the dealership is the reason I decided to look at purchasing another Subaru. The Tucson Subaru dealership is excellrnt. My experience previously with the dealership is the reason I decided to look at purchasing another Subaru. Sean Johnson was informative, pleasant and thank goodness not what one thinks of a typical car salesman. He did an outstanding job. I also appreciated the financial person Traci. She was great. Thank you for the roses. Nice touch and charitable donation is fabulous. More

Great experience Our salesman Chris made the experience of purchasing our new Subaru easy. We highly recommend Tucson Subaru. We were also glad that a donation would Our salesman Chris made the experience of purchasing our new Subaru easy. We highly recommend Tucson Subaru. We were also glad that a donation would be made to a local charity from the dealer. More