TruWorth Auto - Carmel, IN

They lied about car's issues and refused to reduce price then the car ended up having even more issues than originally known and I drove over 100 miles to get this car. No floor mats no spare key price then the car ended up having even more issues than originally known and I drove over 100 miles to get this car. No floor mats no spare key More

This was a great experience from the beginning. Chip is amazing financial expert and helped my fiance and I to finally get a second car. I would totally recommend this car dealership to people who are look amazing financial expert and helped my fiance and I to finally get a second car. I would totally recommend this car dealership to people who are looking for a second car, they helped so much!! More

I went to Truworth after hearing how nice, professional, and honest the were. I was a bit skeptical but I was greeted fairly quickly by Chris. He was SO nice. Not salesman nice, but genuinely. I was shocked and honest the were. I was a bit skeptical but I was greeted fairly quickly by Chris. He was SO nice. Not salesman nice, but genuinely. I was shocked when I told him what I was looking for as well as how hard his general sales manager, Nick, worked to get me the best deal possible through a few different financing companies. I loved my car but hated the cosigner, and while I also loved the cars that were shown to me, they were just barely above my price range. Nick understood that my main wish was to get my current cosigner away from my car and my life in general, as she lives in NY. He came up with the idea to basically buy my car from me at the price I owe and sell it back! I am now paying LESS monthly, my loan is through a better company, and I got to keep the car that I know and love. There was a $300 charge but it was rolled in along with sales tax. All they made off of me personally was that $300, but for the 6 hours we spent on this, it was 100% worth it! I will never say a single bad thing about this place! I even got some great entertainment from one of the buyers (employee who buys cars from customers) there who was singing a short tune every now and then. This was such a great experience, truly. I will ALWAYS recommend this dealership. More

I was immediately contacted by Rondello via text upon submitting my interest in talking to someone online about trading my car (Ford Fusion). Rondello contacted me and the convenience of texting was idea submitting my interest in talking to someone online about trading my car (Ford Fusion). Rondello contacted me and the convenience of texting was ideal without interruption of my work day. We scheduled an appt for a Saturday. Upon my arrival, I was greeted at the door (with the door wide open to welcome me - and usher me in from the rain!). The floor was filled with friendly sales staff who greeted me individually while Rondello came to meet with me. A female trading/purchasing a car can be intimidating, but Rondello and the team made it simple and friendly. I needed to find the right car to absorb negative equity in my Fusion, and did find the perfect Infinity for me. Nick and the finance team quickly took care of me. I felt during my time there that Saturday I made friends quickly w/ the sales team, each making me feel welcome/comfortable and ensure I had refills on water, coffee, etc. I'm very impressed by the approach of TruWorth and the values behind their mission. I'm eager to help sell my car online by sharing on social media channels, etc. and the profit-split can't be beat! The innovative video and photography of the car, and the website should make selling it a breeze! I am thrilled w/ the idea of the on-site service team to service my used vehicle. My only complaint would be that I drove away with an empty gas tank. I felt like w/ the purchase of this model of car (or any car), it should've been filled with gas before I drove away. Thanks TruWorth Team. I feel like I've established a good relationship w/ my auto dealer that will make me feel comfortable for years to come with this vehicle. More

I sold a car (Ford Fiesta 2013) to TruWorth and not only were they exceptionally friendly, they gave me $1,000 more than what Edmunds OR CarMax offered. In addition to that, they also gave me a shares chec were they exceptionally friendly, they gave me $1,000 more than what Edmunds OR CarMax offered. In addition to that, they also gave me a shares check; money that is offered AFTER the car is sold! This is something I have never experienced and I was totally flabbergasted that they offered something this unique and extraordinary. I was so excited about it! I have mentioned TruWorth to just about everyone I know and will continue to tout them as the car dealership one should visit if they are (a) interested in buying a car, or (b) selling a car. I know that when I am ready to purchase a car again, I will definitely go to TruWorth and hopefully Tom will still be there and can help me find a car. More

Found a wonderful car at an unbeatable price. This dealership is honest, friendly, and competitive. I highly recommend Tom! Truworth auto does an excellent job of listening to your needs and finding dealership is honest, friendly, and competitive. I highly recommend Tom! Truworth auto does an excellent job of listening to your needs and finding you the right vehicle. More

My daughter was needing a car and we found one we liked at TruWorth so we arranged a time to take a look and test drive. We didn't like the one we selected, but the sales team listened to what our needs w at TruWorth so we arranged a time to take a look and test drive. We didn't like the one we selected, but the sales team listened to what our needs were and had other options to look at. Turned out, the car we bought was a better deal (new and less miles) for about the same price as the original car. They did a great job helping with the finance portion as well, no running back and forth with "the manager" and trying to change the deal or add on a bunch of stuff. In fact the manager worked with us while selecting the car, discussing the dealership and why TruWorth is better than most dealerships....and they were right. And all of this took place after there normal closing time, they were happy to stay and work with us. They didn't try to rush us out or schedule to come back on Monday. More

After an excellent experience with TruWorth Auto selling my 2013 Toyota Tacoma, I was contacted by Chris and told that they had sold my vehicle. Chris also told me to stop by and pick up my Shares Trade Pr my 2013 Toyota Tacoma, I was contacted by Chris and told that they had sold my vehicle. Chris also told me to stop by and pick up my Shares Trade Program check which ended up being a lot more than I thought I would get back. This has by far been the best experience that I have had selling a vehicle. If you're thinking about selling your vehicle, you should definitely stop by TruWorth Auto. Thanks TruWorth Auto and especially Chris for making this an excellent experience. More

This was by far my best used car experience to date in many ways. The salesman and staff were very friendly & knowledgeable - the car was priced under KBB value and it was very clean. Tom (salesman) had i many ways. The salesman and staff were very friendly & knowledgeable - the car was priced under KBB value and it was very clean. Tom (salesman) had it running & warmed up when I got there & met me at the door. The complete process was painless and the staff worked quickly to complete the sale in 1-1/2 hours or less. There was one little problem we found when we got home, the drivers side door speaker wasn't working. Called the service department & they repaired it the same day (loose wire) while we waited 1/2 hour or less. The best part of the experience was selling my 2007 Colorado to them, they offered a very fair upfront price for the truck, and I enrolled in the " Shares " program. The truck sold quickly and I received another check for over $ 1400.00 three weeks later, WOW ! You really need to let TruWorth buy your used car or trade in, I ended up getting over $ 10K for it, CM offered 7K and no shares program, the next best offer I received from any dealer was 7500. That's unheard of right ? Wrong, you really need to go check these guys out. Thanks to Tom & the complete staff at TruWorth Auto, I will be back - and anyone reading this should go find out for yourself before making any decisions. I would recommend it. More

Everything was great! The car is wonderful. The only problem I had was that the car wasn't as thoroughly cleaned as it could have been. The compartments were dirty and there was still a lot of grime in problem I had was that the car wasn't as thoroughly cleaned as it could have been. The compartments were dirty and there was still a lot of grime in certain places. Besides that, the service was wonderful. They worked really hard to get me a good deal. I am very happy with my new car. More