TruWorth Auto - Carmel, IN

Phenomenal! The experience from start to finish was beyond what my fiancè and I could've expected or imagined! From the moment we rolled onto the parking lot, to The experience from start to finish was beyond what my fiancè and I could've expected or imagined! From the moment we rolled onto the parking lot, to even making it inside the building, we were not ambushed by salesmen; but rather simply allowed to walk in and promptly be greeted by the staff. A very relaxed yet professional atmosphere, with a sense of community that was palpable and even permeable awaited. We were met by Carval Lyons, who made us feel extremely welcome and like we were part of the TruWorth family. Carval appraised our car and immediately put in great work for us to get the best deal that we could for it, which we more than appreciated! He then directed us to Casey Niles -- words cannot describe how helpful and pivotal he was in buying a car from TruWorth, being educated on car buying as first time buyers, and building a long term relationship that is sure to have us coming back time and time again. Casey took his time got to know us personally and allowed us to do the same, explained everything we needed to know in depth, directed us to the right brands, price range, and features that we were looking for. Having a had a low income we wanted a car that we were hoping to be approved for under the conditions we had, but it turns out that we weren't approved for the car. We were actually having a difficult time being approved overall; however, that didn't stop Casey Niles, and Mike Pautsch (finance dpt.) from continuing to fight for us. They called and called, ran through what I assume to be loads of paperwork, worked with upper management, checked other dealerships, and did whatever it took to help us obtain a fantastic car at a below market price! I highly recommend TruWorth to anyone who is in the market for a car! They communicate, make you feel welcome, aren't pushy about buying, selling or trading, they're fast, superb at car buying education, and best of all you'll have a team that works nonstop for you! We appreciate all the hard work that was done for us, and wish we could give this dealership, and these men more stars. So when you stop in, I highly recommend asking for Casey Niles, Carval Lyons, and Mike Pautsch! More

Incredible When we sold my truck to TruWorth Auto, they were friendly, courteous and efficient. We got a great price too! But when we were unable to replace my When we sold my truck to TruWorth Auto, they were friendly, courteous and efficient. We got a great price too! But when we were unable to replace my truck with anything comparable, we came back to TruWorth! Seeing my truck for sale online was like a sign! We told them we wanted to buy my truck back. They never blinked. We were treated with respect. We got a good deal too! It was a pleasant experience. So much so I have recommended them to friends AND strangers many times since. More

So happy!! We had the best experience possiable @ TruWorth Auto!! We were looking for a gently used convertible & we found it! TruWorth Auto is the place to go! We had the best experience possiable @ TruWorth Auto!! We were looking for a gently used convertible & we found it! TruWorth Auto is the place to go! No haggle, hidden fees & just like they advertise, "in & out in 30 minutes" We had salesperson Jenn Osborne & loved working with her! More

Helpful and fair Casey and TruWorth made my first car purchase an easy one. Being a tech-savvy millennial, I diligently looked for a better price on the vehicle I was Casey and TruWorth made my first car purchase an easy one. Being a tech-savvy millennial, I diligently looked for a better price on the vehicle I was interested in and couldn't find one. Definitely do your research, but TruWorth is a worthy option when it comes to the search for your next vehicle. More

Mazda 5, Razor 5 I had a good time purchasing our car from Rodney and the folks at TruWorth Auto. There was a touch of the traditional cliché stuff, but none of the s I had a good time purchasing our car from Rodney and the folks at TruWorth Auto. There was a touch of the traditional cliché stuff, but none of the stress or annoyance felt in past car buying experiences. I appreciate the payment flexibility and expect to enjoy the vehicle. Functional batteries in the key fobs would've been nice, but the donuts this morning were good, so call it even. I'll look to the team in Carmel for my next used vehicle needs for sure. Thanks Rodney. Thanks Mike. Thanks Ryan. Thanks Jenn. J. Reed More

Excellent Customer Service! Ryan had the car I was interested in ready to test drive when we pulled in. He was very friendly and answered all of my many questions..... he was pro Ryan had the car I was interested in ready to test drive when we pulled in. He was very friendly and answered all of my many questions..... he was professional yet friendly. Although it was a bit longer then the 30 minutes out the door, I have to admit that was partially my fault. It took me longer then normal to fill out the application and I came in without insurance. Jenn was helpful in getting me financed and getting the best for me, yet gave me options. She also explained each one of the many forms I had to sign and answered my many questions! My whole experience was overall good! I have already referred 3 friends! A few reccomrndation would be to give the option to fill out an application online when we call ahead of time. My only complaint would be that the alert was on letting us know tire pressure was low... not a big deal but it was mentioned on the test drive. I assumed when Ryan said they were cleaning it up, transferring my plates and getting it ready to take home, that the tire pressure would have been corrected... I didn't notice it wasn't until we got home!! I have purchased many cars in my life and this was the friendliest, least stressful, quickest car purchase I have ever had. I appreciate that the sales people do not work on commission, but that also means you pretty much pay the list price.... which is less then KBB.....no negotiation! Thank you to everyone that helped to make this purchase smooth and stress free! More

Best Car Experience of my Life--No Kidding! I just had FUN buying a car! TruWorth: No pressure, wonderful salespeople, great cars, FAIR pricing! Call Jenn Osborne--the best! Love my new car! I just had FUN buying a car! TruWorth: No pressure, wonderful salespeople, great cars, FAIR pricing! Call Jenn Osborne--the best! Love my new car! More

EXCELLENT The Truworth business model is very interesting, I have never seen anything like it before. Carval Lyons was my rep, he explained the processvery wel The Truworth business model is very interesting, I have never seen anything like it before. Carval Lyons was my rep, he explained the processvery well, I argued that there was no way that was possible but in the end we recieved an additional $1300 over what they bought the car from us for. We definately recieved top dollar for our car. Not a trade in, just selling our extra car. Couldn't be happier with the experience. More

Amazing! Such a fun guy with real intentions! I had a great experience and Rodney really tried to get me the best deal I could get! Such a fun guy with real intentions! I had a great experience and Rodney really tried to get me the best deal I could get! More

Great!! Fastest easiest car buying experience ever!! Can't wait to tell my friends. Thanks to Rodney for making this process super smooth for me and my family Fastest easiest car buying experience ever!! Can't wait to tell my friends. Thanks to Rodney for making this process super smooth for me and my family! More