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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,969 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,969 reviews
November 13, 2020
Awesome dealership and great people. Stephen Martin worked with me to get me a great offer on my trade in vehicle and out of the door with the payment I was looking for in a new 2021 ram 1500! Easy to worked with me to get me a great offer on my trade in vehicle and out of the door with the payment I was looking for in a new 2021 ram 1500! Easy to work with and would highly recommend! More
by Jacob Holcombe
Employees Worked With
Stephen Martin
November 11, 2020
I flew into Atlanta to purchase a specific truck. I called Tyler Grant we worked the numbers and came to a deal. I was a little skeptical that either the truck wasn’t what he said it was or the numbers called Tyler Grant we worked the numbers and came to a deal. I was a little skeptical that either the truck wasn’t what he said it was or the numbers would change when I got there but they where class act everything what exactly what they said and promised and more highly recommend! More
by K_parmentier0707
November 08, 2020
We contacted Troncalli as COSTCO Buyers Plan customers. From the initial phone call until the delivery of our 2021 Jeep Wrangler, our purchase was handled efficiently and with great professio customers. From the initial phone call until the delivery of our 2021 Jeep Wrangler, our purchase was handled efficiently and with great professionalism. Tyler Grant was our Internet Sales Professional. Tyler had a knowledge of the Jeep line that surpassed all others in our search. We drove 73 miles from our home in Griffin,GA to have a great purchase experience at Troncalli with Tyler Grant. Many Thanks to COSTCO !!! Regards, Gary & Laura Moore More
by GARYANDLAURA
November 06, 2020
Martha was fantastic to work with and everyone in the dealership was very friendly. I felt they were very honest and transparent. Definitely a good experience and I would highly recommend them. dealership was very friendly. I felt they were very honest and transparent. Definitely a good experience and I would highly recommend them. More
by MJB
Employees Worked With
Greg Gantner, Mirtha Valencia
November 05, 2020
Great customer service on both ends!! Willing to address everything I was looking for. Very informative and always maintained a high level of professionalism. Will be coming back again. everything I was looking for. Very informative and always maintained a high level of professionalism. Will be coming back again. More
by Josue Valencia
Employees Worked With
Mirtha Valencia
November 05, 2020
Greg and Mirtha went out of their way to take care of me. I’m extremely needy and very persistent with what I want. They were able to close a deal that I approved of which isn’t easy. Next time I probably wi I’m extremely needy and very persistent with what I want. They were able to close a deal that I approved of which isn’t easy. Next time I probably will order a car to get exactly what I’m looking for thanks guys More
by callaaron1
Employees Worked With
Other Employees :
Kammy Yarbrough, Greg Gantner, Victor Carrasco, Mirtha Valencia
November 05, 2020
No pressure, no hassles, really great dealership. Everyone was very friendly and totally professional. I couldn’t ask for a better car buying experience. In my case, I wanted to custom order a vehicl Everyone was very friendly and totally professional. I couldn’t ask for a better car buying experience. In my case, I wanted to custom order a vehicle. I used their website to configure and spec out the car and took in a list of questions to confirm I’d get exactly what I wanted in my new vehicle. Jeremiah really worked with me to make sure my car would match my expectations. My new car is gorgeous, everything I wanted and then some. If you’re looking for a good dealership and a pleasant experience consider giving them a try. We will return there for our next car. More
by bob-cox
Employees Worked With
Other Employees :
Eric Brinkman, Marc Brown, Jeremiah Jones, Kammy Yarbrough
November 04, 2020
Mirtha was terrific! She went out of her way to find the perfect car for our family. Would highly recommend her and the Troncalli dealership. perfect car for our family. Would highly recommend her and the Troncalli dealership. More
by Sharon
Employees Worked With
Kammy Yarbrough, Mirtha Valencia
October 30, 2020
My experience from start to finish at Troncalli in Cumming was a pleasure. Bruce, Maureen and Kash treated me with respect and integrity. I love my new (used) Ram Laramie! Cumming was a pleasure. Bruce, Maureen and Kash treated me with respect and integrity. I love my new (used) Ram Laramie! More
by scottitaliaander
Employees Worked With
Kash, Bruce Belanger, Maureen McCrea
October 11, 2020
Jeremiah was a great salesman—he knew in depth about the vehicle we were interested in purchasing and made negotiating easy. Also Kash in financing made it a breeze and helped get our rate down even lower t vehicle we were interested in purchasing and made negotiating easy. Also Kash in financing made it a breeze and helped get our rate down even lower than expected! Definitely recommend these 2 at Troncalli! More
by bcguffey
Employees Worked With
Kash—finance, Jeremiah Jones
