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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,969 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,969 reviews

December 24, 2020

Tyler was AMAZING!! He helped me throughout this whole process answered all my questions and provided me with great advice helping me feel comfortable in making this big decision with my first car purchas More

by b.edmiston7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review and congratulations on your first vehicle purchase. We certainly hope that you'll be back when the time comes for your next.

December 21, 2020

I have now purchased three Vehicles from Troncalli and I am sure there will be more.. A very friendly and welcoming environment. Tyler is the best!!! More

by JWD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Dec 22, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the vote of confidence! We appreciate your review and appreciate your business.

December 19, 2020

I contacted Maureen via email. She was very quick to respod to all of my inquiries. She handed me off to Jeremiah once I arrived at the dealership. Jerem was great to work with. Overall their whole team More

by Dcnamirr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones, Kammy Yarbrough, Maureen McCrea
Dec 21, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review. We appreciate your business and hope that you're loving your new vehicle. Have a great day!

December 19, 2020

My wife and I came in looking for a certified used vehicle for our son's first car. The unit we came to see did not make the certified process and we looked a other similar models. We had a good exper More

by spencermcarpenter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeCarlos Williams
Dec 21, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for reaching out, Spencer. We hope your son is loving his new Renegade and we'll be sure to have a Ram waiting for you when you're ready. Have a great day!

December 19, 2020

I came in to look at a vehicle and walked out with it! Mirtha was amazing and Kash in finance got us a wonderful deal! More

by junior.pineda
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Dec 21, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

It's so good to hear that you were happy with your purchase, Junior. We hope that you will visit us again when you're ready for your next vehicle.

December 19, 2020

Friendly staff, clean facilities, and transparent process. Helped guide us through our first lease. They always answered our communications promptly and provided accurate numbers and timeframes. Woul More

by Brian.Criste
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
Dec 21, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the recommendation, Brian. We appreciate your patronage and hope that you will be seeing us again in the future.

December 18, 2020

If anyone is looking for a new car, PLEASE go see Mirtha Valencia at Troncalli Chrysler-Jeep-Dodge-Ram-Subaru!! She was the best person I’ve ever dealt with from the time I stepped in-to the time I drove of More

by willhoward2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Dec 21, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the vote of confidence, Will. We very much appreciate your kind words and hope that you will be seeing us again in the future.

December 11, 2020

Overall had a good experience, didn't feel rushed or pressured in any way and they were adhering to covid guidelines which is a must. More

by Cholesterol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for your review. We're so happy to hear that you had a positive experience purchasing your vehicle from us and we hope that we have earned your patronage in the future. Have a great day!

December 11, 2020

Best car buying experience I have ever had!. The staff were so kind and patient with me, feels like a familiy run store, like in the old days, everyone so nice!.. Special shout out to Royce ..he's been he More

by fjwheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Worley
Dec 14, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for your kind words. We here at Troncalli will always be willing to work at our customer's pace - no rush and no pressure. We appreciate your business and look forward to your next visit.

December 08, 2020

Really an awesome experience Mirtha was really nice to deal with her experience showed and worked the right way to get me in the truck I wanted. I would have bought 5 cars from her if i could. All around More

by roadking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash was really a great person to work with in Finance dept. He is definitely one of the best I’ve ever dealt with bar none. Thank you Kash, Mirtha Valencia
Dec 08, 2020 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

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