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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,969 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,969 reviews
January 01, 2021
Clear communication. Felt comfortable throughout. Thank you DC. You were great and really helped us out. This is our 4th purchase through Troncalli. There's no reason we wouldn't think of them first nex you DC. You were great and really helped us out. This is our 4th purchase through Troncalli. There's no reason we wouldn't think of them first next time More
by Garitacco
December 31, 2020
Where to begin... I went in to Troncalli in the afternoon to look into trading my previous Jeep Wrangler in on a NEW Grand Cherokee. I spent the day working with Mirtha to find the right Grand Cherokee for m to look into trading my previous Jeep Wrangler in on a NEW Grand Cherokee. I spent the day working with Mirtha to find the right Grand Cherokee for me, and it ended up being a Laredo X. I was happy with all the upgraded features and the price wasn’t too bad. After selecting the Grand Cherokee, Mirtha reached out to Greg in finance. Greg is a pretty funny and easy going guy... between the two of them, they made the car buying process easy. The negotiations were fluid and Greg was more than happy to talk the numbers out with me to ensure I was comfortable and understood it all. Once that process was over, Kash came in to help with the paperwork. He was super knowledgeable of all the incentives and covers Jeep/Mopar offered and was fast at securing the deal, even with a few laughs and off topic tangents about cars. Overall, I highly recommend and suggest using Troncalli for future car buyers. More
by mra1994
Employees Worked With
Greg Gantner, Mirtha Valencia, Kash Iqbal
December 30, 2020
Very pleasantly surprised that I didn't have to fight over bogus fees....there were none! Very good experience. Will buy from again if/when the need arises. over bogus fees....there were none! Very good experience. Will buy from again if/when the need arises. More
by ellisjlofton
Employees Worked With
Other Employees :
Bruce Belanger, Kammy Yarbrough, DeCarlos Williams
December 30, 2020
Thank you Tyler for all your help during the ordering and buying of my 2021 Jeep Wrangler. Thank you for updating me every step of the way. buying of my 2021 Jeep Wrangler. Thank you for updating me every step of the way. More
by Allison.tally
December 28, 2020
Great service the experience was second to none. The staff was knowledgeable and did not pressure during any part of the process. It was completely a transpresent process. staff was knowledgeable and did not pressure during any part of the process. It was completely a transpresent process. More
by Birdie beater
Employees Worked With
Eric Brinkman, Kammy Yarbrough, Mirtha Valencia
December 26, 2020
Great buying experience- fair price for trade in and the used car we bought. DeCarlos was knowledgeable and the staff was friendly and efficient. We were able to get the car we wanted at a fair price on g used car we bought. DeCarlos was knowledgeable and the staff was friendly and efficient. We were able to get the car we wanted at a fair price on good terms. We even met the cat! 🙂 More
by Heenan001
December 25, 2020
We had a great experience working with Jeremiah and Troncalli Chrysler Jeep Dodge Ram. They were friendly, knowledgeable and not pushy. We would recommend them to our friends. Troncalli Chrysler Jeep Dodge Ram. They were friendly, knowledgeable and not pushy. We would recommend them to our friends. More
by Kathybandrews
December 24, 2020
Decarlos and Kammy were a great help. It was the easiest process and experience I have had in buying a car. I would recommend Troncalli to friends and family. process and experience I have had in buying a car. I would recommend Troncalli to friends and family. More
by Lholland
Employees Worked With
Kammy Yarbrough, DeCarlos Williams
December 24, 2020
Fast, easy experience! Extremely satisfied with customer service! Jeremiah Jones was excellent to work with. He was friendly, and knowledgeable! Would definitely recommend him and use him again in the futur service! Jeremiah Jones was excellent to work with. He was friendly, and knowledgeable! Would definitely recommend him and use him again in the future! More
by Rusty1
December 24, 2020
Mirtha was excellent to work with as well as the sales manager Greg. Overall went above and beyond to make me happy, which I greatly appreciate. manager Greg. Overall went above and beyond to make me happy, which I greatly appreciate. More
by tjbrowningpr
Employees Worked With
Greg Gantner, Mirtha Valencia
