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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,968 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,968 reviews

February 22, 2021

First call to dealership was not good. I was ignored with no call back. Went back due to great price. Everything went seamless but detailing was way behind and have to go back, because I could not wait anoth More

by RamsAreBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jones, Greg Gantner
Feb 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this feedback and great rating! We're glad to hear we were able to assist in finding you your new car and hope you're enjoying it! We look forward to your next visit to make it a 5-star experience!

February 22, 2021

Probably the best automobile purchasing experience i have ever had! I am currently recommending Troncali to a friend in the market for a new Gladiator and a new 4 door Rubicon. More

by jimmyneal1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash Iqbal
Feb 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome feedback and recommendation to your friend! We are pleased to hear that you had a great experience with us and we look forward to providing your friend the same experience!

February 20, 2021

Dc was a great salesman I would recommend this to Dc was a great salesman I would recommend this to friends and family . Great dealership and car buying experience. Happy customer. Thank you Troncal More

by Dvdsteve40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeCarlos Williams
Feb 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers, and we’re thrilled to hear that DC provided you a great purchasing experience. Congrats and enjoy!

February 20, 2021

James segnitz is the best salesman in the industry troncalli has worked so hard to get the car of my dreams big thanks to eric and kammy as well More

by Shionneyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Brinkman, Kammy Yarbrough
Feb 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate the 5-star rating and glowing feedback on our team! Congrats on finding your dream car with us and we hope you're loving it! Please keep in touch if there is anything else we can do.

February 19, 2021

James signets and KASH was great... answered all my questions.. very knowledgeable 5 starts all.. definitely recommend.. will will returned for our second trucks thank you More

by sanchezjunior116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash Iqbal
Feb 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of service to you again. Have a great day!

February 18, 2021

We had a great experience with Tyler Grant at Troncalli. He was very knowledgeable about the vehicle and took us out for a long test drive. He worked with us on numbers without drawing out the process and w More

by MMalia
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Feb 18, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers, and we’re thrilled to hear we provided you with a great purchasing experience. Congrats and enjoy!

February 18, 2021

Had an excellent experience purchasing a used vehicle from Troncalli... for the second time!! The first was a used Honda CRV, which I loved... and which served me so well that I was hesitant to part wit More

by ShopperK
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your "new" Honda Accord! So thrilled to hear we've been able to help you a second time find a vehicle! We appreciate the amazing feedback and 5-star rating, thank you!

February 17, 2021

Mirtha was amazing with my family and I. She literally went above and beyond for us. Overall she is a great person & we had an amazing experience with her. More

by Hernandezsr81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Feb 17, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the kind words and 5-star rating! We strive to provide the best customers service to everyone who walks through our doors. Take care!

February 13, 2021

James is outstanding! He worked hard to get me exactly what I wanted in my vehicle. I was satisfied with all that was done to get me in my Jeep! More

by Spartacus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on finding your Jeep! So pleased that James was able to help and find what you wanted. We appreciate the 5-star rating and feedback, and hope to see you again!

February 13, 2021

Quickest logical process ever! Tyler did an awesome job as he made the entire process quick as well as enjoyable!What I saw on the internet is what I got, how truthful!Thank you😊 More

by Eron N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Grant
Feb 16, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave such a positive review and rating. Congrats on your purchase and we look forward to seeing you again!

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