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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,967 reviews

March 01, 2021

James was awesome! Very knowledgeable about the car I wanted. Quick test drive and put a deal together fast and got me in my new car. More

by Ronnie.kessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new car, Ronnie! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

February 27, 2021

The Troncalli team is exceptional! What separates them from other dealers is that they are welcoming, cordial and make the buying process pressure free! They understand that customer satisfaction is imp More

by Rchapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Brinkman, Stephen Bun
Mar 02, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Take care!

February 26, 2021

Buyer beware. They dealt Very DISHONESTLY with me. AndWOULD NOT MAKE IT BETTER but instead agreed that my sales person and management were horrible people that no longer worked there. And then tried More

by classicoldmuscle
Recommend Dealer
No
Employees Worked With
Bruce
February 25, 2021

We had a wonderful experience with Zach. He is one of the most knowledgeable auto Salesman I’ve encountered, he was eager to answer all my questions even after closing the deal he took the time to demonstr More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brinkman, Kash Iqbal, Zachary Buchan
Feb 25, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Tonya, congrats on your new vehicle! We appreciate the awesome feedback on our team and the 5-star rating and hope we can be of assistance to you again. Have a great day and enjoy your new 2021 Pinnacle!

February 25, 2021

Awesome experience. No haggling or tricks. Straight business. Dealer and James did everything that said they would and accomplished all of my goals. Finance Manager Kash was quick and awesome. Greg More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Gantner, Kash Iqbal
Feb 25, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new car, Drew! We appreciate the 5-star rating and great feedback on James, Kash, and Greg! Take care!

February 24, 2021

James was Honest and Straight forward. No pressure to sirens more money than I wanted to. I would definitely shop here again. They were easy to deal with. More

by Abrakadaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeCarlos Williams, Kash Iqbal
Feb 25, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the positive feedback on your visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

February 23, 2021

Martha was super helpful and showed us all the features of the vehicle. The detailers did a great job ant the vehicle was pristine! Very satisfied customer. More

by Rgtincher61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Peters, Mirtha Valencia
Feb 24, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

February 23, 2021

All the members of the Troncalli Team, from Eric the GM to my sales person Jeremiah Jones, worked to make my purchase of my new Jeep Grand Cherokee an easy and pleasurable experience. I knew that getting a More

by taylorosgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brinkman, Marc Brown, Jeremiah Jones, Kammy Yarbrough
Feb 24, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your Jeep Grand Cherokee, Taylor! We love getting amazing feedback on our team and we appreciate you sharing! Take care and enjoy!

February 22, 2021

Really awesome experience! James had everything ready when I showed up for the final sale. No pressure on anything! Finance had me out and driving in a snap. Top down folks! More

by juliemcsweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Feb 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your purchase, Julie! Thank you for choosing Troncalli and we hope you're loving your new car!

February 22, 2021

First call to dealership was not good. I was ignored with no call back. Went back due to great price. Everything went seamless but detailing was way behind and have to go back, because I could not wait anoth More

by RamsAreBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jones, Greg Gantner
Feb 23, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this feedback and great rating! We're glad to hear we were able to assist in finding you your new car and hope you're enjoying it! We look forward to your next visit to make it a 5-star experience!

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