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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,967 reviews

March 08, 2021

It was a complete pleasure to work with James and Kash on the purchase of my first Jeep! Their knowledge and expertise made the whole process so stress-free! I would highly recommend both of these gentlemen! More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash Iqbal
Mar 08, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Anne, congrats on purchasing your first Jeep! We're thrilled that James and Kash were able to be part of that experience. Thanks for sharing!

March 06, 2021

Great experience, James was tremendously helpful on the phone and in person....We made a deal on the phone and he had the vehicle ready for us when we got there....Put it on a lift for me to inspect and ev More

by mikeward1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

March 05, 2021

I bought a 21 Jeep Grand Cherokee Limited for my wife. I had shopped other dealerships and they all wanted to do business as dealerships always do, answer every question with “when can you come in”? James More

by Michael Westhafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash Iqbal
Mar 05, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

So great to buy the 2021 Jeep Grand Cherokee Limited for your wife, Michael! We're so glad our team was able to help you find the exact vehicle you wanted. We hope your wife loves her new Jeep!

Mar 05, 2021 -

Michael Westhafer responded

She loves it. And I enjoyed The experience. Thanks again

March 05, 2021

The experience with Zach, Bill and Kammy was amazing. It was an absolute pleasure doing business with them. I highly recommend the team at Troncalli to take care of your future purchase. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Peters, Kammy Yarbrough, Zachary Buchan
Mar 08, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We can’t thank you enough for writing this awesome review for our dealership and team, Chip! It was a pleasure to help you, and we look forward to doing so again.

March 05, 2021

I’m 62 years old and I have bought a lot of vehicles over the years but this experience tried calling you was wonderful my sales representative Tyler crap was the best I’ve ever had anybody that’s looking to More

by blmaynard09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Mar 08, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are very happy we could provide you with a positive car buying experience, and we hope to be of service to you again in the future.

March 04, 2021

Excellent service helping us with the purchase of a new 2021 Pacifica. Kash was patient and kind, explaining all our options and helping us actually save some money at the very end. While most dealers ar More

by SWINGLEJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz, Kash Iqbal
Mar 04, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new 2021 Pacifica! We love hearing from our customers about their car buying experience, thank you for sharing. Take care and enjoy!

March 02, 2021

These guys are amazing.Tyler Grant , Greg Ganter and Kash what a team. Thank you for helping me get my hands on such a awesome truck. I'm sure I'll see you all at Troncalli soon. I'll stop by with my TRX so More

by stoccodan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ganter, Kash Iqbal
Mar 02, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers, and we’re thrilled to hear we provided you a great purchasing experience. Congrats on the TRX and enjoy!

March 02, 2021

Professional dealership without hovering sales. I walked around looking at vehicles and they didn't come out to pester me, which I greatly appreciated. Once I wanted to talk to someone I went up to the fron More

by Limited ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jones
Mar 03, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Congrats on your purchase and take care!

March 02, 2021

James was wonderful! He was very knowledgeable and friendly. He helped us get a great deal on a family car that we love. We would definitely recommend visiting James from Troncalli for your next car! More

by Elizabethallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome feedback, Elizabeth! Congrats on the new vehicle for your family and please let us know if there is anything else we can do. Have a great day!

March 02, 2021

The staff was great to work with and tried to make us comfortable. The process of purchasing is outdated and cumbersome. With technology of today there is no excuse for the buying process to be longe More

by Wgreene9663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Mar 03, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this excellent rating and feedback on our team. Thanks for sharing and take care!

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