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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,967 reviews

March 17, 2021

Went to the dealership on Saturday with the family, was greeted by Royce who interacted with our family like he was one of us. He was not pushy at all, showed us exact vehicles we wanted to see, took the t More

by Mpw079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the terrific review of Royce and our dealership! We understand that purchasing a new car can be a daunting task, and our team strives to make it the best experience. Congrats and enjoy your new ride!

March 15, 2021

Mirtha was such a pleasure to work with: informative, knowledgeable, and professional. I appreciated her easy approach, without being pushy or demanding. I highly recommend her. More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Mar 16, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Maureen, thanks for taking the time to leave this 5-star recommendation of Mirtha! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2021

It was a very good experience working with you guys and DECarlos....he answered all of my questions if not then he got the answers..... everything was honest and upfront.... I enjoyed working with DECarlos More

by Rick2216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough, DeCarlos Williams
Mar 16, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are pleased to hear that you had an excellent experience with DeCarlos and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

March 14, 2021

Not friendly , and just non welcoming environment. Very Not friendly , and just non welcoming environment. Very disappointing Felt like didn’t want to spend time getting to know us, Critical comments an More

by jajmueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

I bought a car from Troncalli, everything went smoothly, with the help of Mr. Grant. He was professional, insightful, and very easy to work with. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on your new vehicle, K! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

March 13, 2021

Mirtha was awesome and very thorough the whole process long. I would recommend her to anyone looking for a new or used car. I will call her on my next 1500 ram limited. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Mar 16, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the 5-star rating and awesome feedback on working with Mirtha, Steve! That's great to hear. Please don't hesitate to let us know if there's anything else we can do for you, and congrats!

March 12, 2021

The whole experience was enjoyable and easy! Tyler is very knowledgeable, and helped me with finding the exact car I was looking for. Thank you! More

by Bagsbyjennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Gantner, Kash Iqbal
Mar 12, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We love hearing from our customers about their car buying experience, thank you for sharing. Congrats on your new car!

March 10, 2021

La señorita Mirta es una persona muy amable y excelente en hacer su trabajo, es una persona que sabe entender las necesidades del cliente,, excelente vendedora. More

by César Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Mar 10, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hola César, gracias por la revisión de 5 estrellas y los excelentes comentarios sobre Mirtha. ¡Que tengas un gran día!

March 09, 2021

Stephen was awesome to work with! No pressure just helpful information on how we might obtain our goal! The dealership was so nice and everyone so helpful and friendly More

by Jeepgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Brinkman, Stephen Bun
Mar 09, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

March 09, 2021

Our experience with Troncalli was unlike any experience we have ever had working with a dealership. James knew what he was talking about, and never once made us feel pressured in making a decision that was More

by Kirsten.bisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough, Kash Iqbal
Mar 09, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We can’t thank you enough for writing this awesome review for our dealership and team, Kirsten! It was a pleasure to help you, and congrats on your Chrysler Pacific!

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