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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,967 reviews
May 02, 2021
First car buyer, so I took a while deciding what I wanted to do. Tyler was very detailed about the car, and most importantly he was very patient helping me make a decision. We live in Acworth, so we drove al to do. Tyler was very detailed about the car, and most importantly he was very patient helping me make a decision. We live in Acworth, so we drove all the way to Cumming because Troncalli has the best deals! Great team to work with, go see them! More
by Evy
April 30, 2021
Great buying experience. Tyler helped me get exactly what I wanted and was very knowledgeable about the process. Kept me informed of the status of the process right up until I drove it home. Top notch. I wanted and was very knowledgeable about the process. Kept me informed of the status of the process right up until I drove it home. Top notch. More
by kylerhodes341
April 29, 2021
I can't say enough great things about Troncalli they made the car buying experience as painless as possible. I definitely did not regret my decision to purchase my vehicle from them nor would I hesitate to d the car buying experience as painless as possible. I definitely did not regret my decision to purchase my vehicle from them nor would I hesitate to do it again. More
by Kking781
April 27, 2021
From the moment I walked in, I was greeted with kindness by all. I was shown around and offered refreshments. Everyone was polite and professional. by all. I was shown around and offered refreshments. Everyone was polite and professional. More
by dasiyen
April 27, 2021
My lease was ending on April 7th so a month before, I emailed Eric Brinkman who is a manager at Troncalli. In the email, I wrote that I have a lease drop off on April 7th and would 3 pm work and he said emailed Eric Brinkman who is a manager at Troncalli. In the email, I wrote that I have a lease drop off on April 7th and would 3 pm work and he said fine. On Monday, April 5, I confirmed the appt with him and he said he will be there. So I dropped off the car on April 7 and asked for Eric Brinkman. He basically said he was too busy and swamped and told me to wait and someone will help me. What's the purpose of having an appt in the first place. He knew I was going to be there at that time. After 20 minutes without anyone helping me, a manager by the name of Clifford Rudd asked if I was being helped and I said no. He asked me why I was at the dealership and I told him I had a lease dropoff. Well in less than 20 minutes, the paperwork was done and I was on my way. He was very helpful and I would recommend Clifford Rudd. After this experience, Troncalli gave me a bad taste in my mouth. I will give credit where credit is due and their service department and personnel have been first rate as is Clifford Rudd. Just this experience alone, I will not recommend Troncalli for new sales. More
by kvsm3
April 25, 2021
DC & Kash made this experience so easy and stress free. I would recommend them to anyone searching for a new vehicle. DC was knowledgeable & not over bearing. Kash was so friendly and open to answer any ques would recommend them to anyone searching for a new vehicle. DC was knowledgeable & not over bearing. Kash was so friendly and open to answer any questions I had. More
by Brittneymarvin
Employees Worked With
DeCarlos Williams, Kash Iqbal
April 25, 2021
Buying a new vehicle can be stressful, but Tyler and Kash made our experience a breeze. They were both very professional and knowledgeable. Thank you both! made our experience a breeze. They were both very professional and knowledgeable. Thank you both! More
by LoriC
Employees Worked With
April 23, 2021
Everything was extremely smooth and Tyler did a great job explaining the vehicle, my options and the awesome features on my new wrangler! Two thumbs up and five stars for the entire team! explaining the vehicle, my options and the awesome features on my new wrangler! Two thumbs up and five stars for the entire team! More
by AlejandroF
April 22, 2021
Fantastic experience. GM Clifford and my sales person Mirtha were more than helpful, responsive, and engaged. The overall process was so smooth. Easily one of the best dealership experiences i have ever Mirtha were more than helpful, responsive, and engaged. The overall process was so smooth. Easily one of the best dealership experiences i have ever had. More
by Tom
Employees Worked With
Mirtha Valencia
