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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,967 reviews

May 12, 2021

Jeremiah was excellent. I like the he was not pushy.. He was well prepared with a clean car, carfax, and car features. Quick simple transaction. Very knowledgeable. More

by brandikgaskin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
May 12, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are pleased to hear that you had an excellent experience with Jeremiah. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

May 11, 2021

Zach was great. Very helpful. He explained everything very well and was super friendly. His personality is laid back and easy to work with. We didn’t feel pressured at all. Thanks for a great job! More

by Katherine Wayland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Buchan
May 12, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are very happy we could provide you with a fantastic experience, Katherine. Thanks for the 5-star feedback on Zach!

May 10, 2021

I had a great experience with DC in buying my new Jeep. I was skeptical of going to Troncalli because we have had negative experiences there before, but they have really improved and the overall experience w More

by courtney4714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeCarlos Williams
May 11, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hi Courtney, thanks for taking the time to share your experience with us! Congrats on your new Jeep!

May 10, 2021

Excellent experience. Very knowledgeable and friendly. Was listening to our needs. Demonstrated all details about the car. It was very easy to follow. Thank you for the great service More

by Wrobel_monika
Recommend Dealer
Yes
Employees Worked With
Zachary Buchan
May 11, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2021

Kash Was very helpful, knowledgeable, and friendly. James is a bit rusty on his listening skills, but very friendly, and helpful as well. All in all an excellent experience. Would recommend! More

by Tarp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash Iqbal
May 11, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate the 5-star recommendation and feedback, thank you!

May 08, 2021

I was very impressed with Troncalli Jeep. From the first contact everyone was professional and pleasant. Tyler Grant kept me up to date as to the progress of the build and Kammy was so helpful with the fina More

by jimcornwellusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
May 11, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

May 05, 2021

I love Troncalli!!!This is my second vehicle I’ve I love Troncalli!!! This is my second vehicle I’ve purchased from Troncalli. I live in the area so it’s nice to come here More

by Deasbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kammy Yarbrough, DeCarlos Williams
May 07, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

We're glad to have been able to help you again find a vehicle! Thanks for the 5-stars and congrats.

May 04, 2021

Had a great experience with Mirtha and the Troncalli team. Shopped around with different dealership. The service and attention they provided was welcoming. Mirtha answered the questions and was never More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirtha Valencia
May 04, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hello Eric! We are glad you had a great experience with Mirtha and our dealership. Thank you for writing this review!

May 03, 2021

Amazing dealership and the inventory meet all my needs. Great staff. They were nice and made me feel comfortable with my purchase. I recommend this dealership. More

by Jaqazeus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash , Jeremiah Jones, Mirtha Valencia
May 04, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Hello Jaqazeus! We appreciate you taking the time to write this review on our dealership. We are glad you had a great experience with our staff.

May 02, 2021

Awesome service. Very professional from start to finish. I had a great experience. Thanks Troncalli Chrysler Jeep Dodge Ram. Good job. Thanks Herbert Williams B More

by bestbuy400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kammy Yarbrough, Mirtha Valencia
May 04, 2021 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review Herbert, we appreciate it! We look forward to seeing you again.

May 04, 2021 -

bestbuy400 responded

Thanks! God bless!

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