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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,967 reviews
July 29, 2021
Parts retail is a joke. Can’t order parts right, they don’t know how to do a return or they just transfer to a different extension. If I knew the guys name I’d mention it but I guess since he doesn’t tel don’t know how to do a return or they just transfer to a different extension. If I knew the guys name I’d mention it but I guess since he doesn’t tell anyone he knows he’s going to mess up. Never buying parts there again and I wouldn’t recommend anyone to come here for any other reason More
by Ernestodelgado
Employees Worked With
Parts department
July 27, 2021
Jeremiah is an excellent salesperson and a true asset to Troncalli.. I would definitely buy from him again.. He was just absolutely wonderful and I wish him lots of success Troncalli.. I would definitely buy from him again.. He was just absolutely wonderful and I wish him lots of success More
by alcovia.johnson
Employees Worked With
Jeremiah Jones
July 26, 2021
Great, personalized service. Fair pricing. Mirtha and Kammy took time to explain and show every detail about the vehicle and pricing. I felt appreciated and respected as a customer, and I was able to tru Kammy took time to explain and show every detail about the vehicle and pricing. I felt appreciated and respected as a customer, and I was able to trust the folks at Troncoalli with my purchase and trade-in. Thank you! More
by joe.lodato.3
July 23, 2021
Everyone at the dealership was courteous and friendly. James made the experience go fast and easy. The experience was good enough that if I am in the market again and they have the right vehicle at the James made the experience go fast and easy. The experience was good enough that if I am in the market again and they have the right vehicle at the right price, I will return to this dealership. More
by charlesgrogers
July 21, 2021
Met with the Internet Sales Manager, nice fellow. I was unable to order a vehicle to my specs. Could not agree on pricing. All elements were handled professionally. unable to order a vehicle to my specs. Could not agree on pricing. All elements were handled professionally. More
by lench66
July 14, 2021
Great team James S was very easy to work with! The first contact via the internet was easy and no pushy sales people. I would highly recommend them. contact via the internet was easy and no pushy sales people. I would highly recommend them. More
by Tschrat
July 14, 2021
Nina was both courteous and prompt in responding to my intial inquiry and Tyler made this car buying experience painless and FUN!! He was very knowledgeable, friendly and helpful....making my son's first intial inquiry and Tyler made this car buying experience painless and FUN!! He was very knowledgeable, friendly and helpful....making my son's first car buying experience an effortless and memorable one! If you have new teen driver ask for Tyler!!! More
by ang3lw3bb
July 08, 2021
My man Tyler is totally awesome! He's very knowledgeable. I'm definitely recommending this location as number 1. Way to go Kash! 2021 Ram Express!! I'm definitely recommending this location as number 1. Way to go Kash! 2021 Ram Express!! More
by Romaro
July 07, 2021
Friendly staff made me feel like family decarlos and Greg were amazing and worked with me to get me into a car I loved will definitely go back for future business. were amazing and worked with me to get me into a car I loved will definitely go back for future business. More
by kevincross87
Employees Worked With
Kammy Yarbrough, Greg Gantner, DeCarlos Williams, Zachary Buchan
July 01, 2021
Everyone at Troncolli is so professional and they treat their customers awesome! Couldn’t be more pleased with everything they did for me :) they all went above and beyond! Stephen Bun was awesome and help their customers awesome! Couldn’t be more pleased with everything they did for me :) they all went above and beyond! Stephen Bun was awesome and helped us with anything we needed to know about the new jeep! He was attentive and very helpful! I cannot say enough great things about Greg Gantner!!! He did so much to help me through this whole process and I always felt like he had my best interest. He worked extremely hard to help me with my purchase !! I appreciate all that he did for me. I cannot thank him enough. He worked really hard to make everything happen for me. I will be forever grateful! Troncalli dealership provided excellent customer service to me even though my situation was a difficult one. A special thank you to Ryan Troncalli for helping with this process.. I cannot say enough positive things about this dealership!!! A big thank you to everyone at Troncolli! More
by laurabailey81
