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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,988 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
October 18, 2021
Didn't get the truck I would've loved but I will be back in a year for that. Great people and great service. in a year for that. Great people and great service. More
by kendrickclaw
Employees Worked With
Other Employees :
The girl at the service desk when one drives into the device bays. Awesome customer service. , Stephen Bun
October 15, 2021
Awesome experience! It was completely seamless from vehicle selection to delivery! We highly recommend Tyler! vehicle selection to delivery! We highly recommend Tyler! More
by blueroseqh9
Employees Worked With
October 15, 2021
I cannot say enough good things about my experience! The car in the picture below was ordered from the factory. Once you make a decision like this, you're ready to get your new vehicle TODAY, right? But fac car in the picture below was ordered from the factory. Once you make a decision like this, you're ready to get your new vehicle TODAY, right? But factory-orders don't work that way under normal circumstances, and they dang sure don't work that way during a pandemic! But Tyler did an excellent job of keeping me in the loop on updates, and explaining the process when there weren't any. Furthermore, when it appeared my vehicle was stuck in Groundhog Day while awaiting a rail car south, Tyler and his GM Greg got involved. Two days later, my car was headed south. The dealership was amazingly easy to work with as well, and they had so many long-term employees! This is something you just don't see in most car dealerships. NOTHING was pushed on me, even in finance (another very different experience). Glen (sp?) gave me some warranty options and let me choose as I pleased with no pressure at all. I'm telling you, this is what car buying should be! These guys will get my referral every time someone I know needs a car. I honestly can't give them enough praise. GREAT experience. Oh, and BTW, the car is TOTALLY badass!!! More
by TuckerScofield
Employees Worked With
Other Employees :
Greg Gantner, Gian "G" Dev, Michelle Arceneaux
October 14, 2021
Fast friendly service, fair pricing, James from internet sales was knowledgeable and worked hard to make my deal happen. sales was knowledgeable and worked hard to make my deal happen. More
by Collinstorrey75
Employees Worked With
Other Employees :
James Segnitz, Eric Brinkman, Michelle Arceneaux
October 09, 2021
Had a wonderful experience with Bill Smith at Troncalli. We went in to test drive a preowned VW Tiguan and wound up taking it home an hour later. Bill was super knowledgeable about the car and really easy g We went in to test drive a preowned VW Tiguan and wound up taking it home an hour later. Bill was super knowledgeable about the car and really easy going. He was not pushy at all and got us in and out very quickly and efficiently. It is not often that you come across a salesperson like Bill. 5 stars all around! More
by Melissa Siviter
Employees Worked With
October 07, 2021
The dealership is awesome, Tyler knows his Jeeps and could not ask for a better buying experience. could not ask for a better buying experience. More
by Lspohr
October 05, 2021
Tyler and troncalli are the best from start to finish! This is my 2nd Jeep deal with them and I wouldn’t go anywhere else. This is my 2nd Jeep deal with them and I wouldn’t go anywhere else. More
by jess14kt
