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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,967 reviews

December 31, 2021

Awesome service from everyone concerned. We had a great experience and will recommend this dealer to anyone. More

by htf15etdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough, Greg Gantner
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

December 31, 2021

Easy deal quick , only spent a couple hours if that , 4th purchase at this dealer will return More

by Gordon.cowley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Gantner
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave such a positive review, Gordon. Congrats, and we hope we can be of assistance to you again someday.

December 28, 2021

We had so many questions and concerns when finding our vehicle. We went to at least 10 dealerships and Bill at Troncalli was amazing and help us feel comfortable and happy about our Ram 1500 purchase. More

by JJKoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Hope you're still loving your Ram!

December 22, 2021

Excellent service. Everything was done online and all I had to do was walk in, test drive and sign. Couldn’t have ask for a better experience More

by cmgarner72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

We're thrilled to hear you had an excellent time here at Troncalli - congrats on your purchase!

December 21, 2021

Great dealership! Everyone is really friendly and helpful. The lot was stocked well, and they worked with other dealers to help me find other options when needed. More

by annagracepiontek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jones
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us.

December 19, 2021

A very positive experience. Everyone was friendly and I never felt pressured throughout my purchase. Mirtha was knowledgeable , helpful and pleasant to work with . Thank you!! More

by Pohoboski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirtha Valencia
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

You're very welcome, happy we could be of assistance. Thank you for the 5-star review.

December 18, 2021

Bill is a pleasure to work with! If you are looking for a new car, I’d recommend working with Bill! More

by Rduckwor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for recommending Bill here at Troncalli! If there's anything else we can do for you, please reach out!

December 17, 2021

I felt very relaxed in the process of dealing with this dealership,and especially with James, the sales representative. I left feeing I had made a good and fair deal More

by destone404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Peters
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

We love hearing from our customers about their car buying experience, thank you for sharing. Take care and enjoy!

December 17, 2021

The best experience I’ve ever had at a dealership. Not even close. And I’ve bought a lot of cars. More

by dariuswilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Brinkman, Kammy Yarbrough
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

December 16, 2021

James was very helpful! He answered all my questions and always answered his phone when I needed him. When we got to the dealership, he was very efficient. We were in and out without any issues. The truck w More

by qds1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gian "G" Dev, Frank Gine
Jan 04, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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